WHAT YOU WILL DO Lead the Facilities TeamCoach, develop, and drive engagement with Facilities Team members and PortersEnsure all team members are adequately trained, equipped, and held to a high standardDelegate tasks clearly and follow up to ensure timely, quality completionBuild a team culture of pride, ownership, and proactive problem solvingManage Venue Maintenance and Operations Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructureMonitor the operation and proper use of all equipment, building systems, and technologyManage use and inventory of spare parts, maintenance supplies, and equipmentCollaborate with the Operations team on building and grounds maintenance prioritiesControl Costs and Compliance Control department budgets and spending with accountability for fiscal performanceMaintain all safety, health, and environmental policies and proceduresEnsure all city, county, state, and federal maintenance regulations are metMaintain a clean driving record and manage vendor relationships effectivelyUphold Safety and Standards Proactively identify and address maintenance issues before they impact guests or team membersEnsure facilities standards support the overall guest experienceDemonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and CaringCORE COMPETENCIES FOR SUCCESS Drives Results Consistently achieving results, even under tough circumstances.Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes.Maintains a track record of on-time, high-quality completion of maintenance and repair work.Fosters urgency in the team for resolving maintenance issues before they impact guests.Leads the team to persist and perform even when facing complex or high-priority repairs.Ensures Accountability Monitors maintenance metrics and holds Team members accountable for quality and completion standards.Accepts responsibility for venue condition and takes decisive action when standards slip.Ensures full compliance with safety, health, and regulatory requirements at all times.Follows through on commitments to Operations leadership, vendors, and the broader team.Plans and Aligns Creates realistic maintenance schedules with tasks sequenced for maximum efficiency.Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning.Aligns Facilities priorities and work plans with the broader Operations team's needs.Balances preventive maintenance with reactive repair demands across a high-volume venue.Build Effective Teams Coaches others on how to build effective maintenance teams and addresses performance gaps directly.Communicates clear goals, safety standards, and roles to all facilities team members.Ensures the team has the right technical skill mix and leverages individual strengths effectively.Rewards team efforts and accomplishments to build a culture of pride and ownership.QUALIFICATIONS 3+ years of facilities management experience for a large or multi-unit venueCertificate and two years of documentable HVAC or electrical journeyman-level experienceKnowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repairExperience building and leading a team, highly preferredHigh school diploma or equivalentMust have a clean driving recordExcellent communication, time management, and organizational skillsAvailability to work varied shifts, including evenings, weekends, and holidaysMust be 21 years of age or olderPHYSICAL REQUIREMENTS Lift and Move Things: Handle items up to 50 lb., with comfort in lifting, bending, stooping, and carryingOn Your Feet: Expect to be on your feet and physically active throughout the full shiftHeights and Climbing: Ability to maneuver up and down ladders and stairs regularlyAll Conditions: Ability to work in extreme weather conditions for extended periodsActive Tasks: Constantly engaged in physical maintenance and repair activities throughout the venueBENEFITS Benefits include: Free Play and half-price food; Health, dental, and vision coverage; 401(k) playmaker match; free mental well-being platform.ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.#J-18808-Ljbffr
