Assistant Portfolio Manager
The Assistant Portfolio Manager supports the Portfolio Manager with managing multiple client sites, to ensure Servicon delivers the best client experience. This role compliments/supports the Portfolio Manager's schedule/shift. May manage service team members, leads, site supervisors and/or site managers, as well as the client.
Servicon's Culture of Caring drives our commitment to healthy environments, supported by three pillars: People, Programs, and Performance. These focus areas reinforce our values and help improve people's lives, patient care, infection prevention, and operational efficiency.
Qualifications
- Manages and directs the performance of routine to complex tasks and projects.
- Ensures contracted service is delivered to client and completed to client's specifications; is the point of escalation for client questions and concerns; supports in leading contract renegotiations and in seeking new service opportunities.
- Ensures site staff and management understand and execute their responsibilities in a consistent, safe, and sanctioned matter.
- Ensures sites are properly staffed with the appropriate number, type, and skill of service team members and managers.
- Recruits for multiple sites, including opening the requisition, selecting appropriate candidates, conducting interviews, and giving feedback and candidate selection input.
- Ensures payroll processes are completed for the portfolio, including ensuring managers have completed payroll related tasks and reviewing and approving timesheets as necessary; able to run timekeeping reports and derive and develop meaningful workforce metrics from the data.
- Communicates and articulates safety and job-related training to a variety of service team members and managers.
- Develops and guides employees; is the point of escalation for employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
- Develops metrics for portfolio supply inventory for budgeting and client contract negotiations
- Builds cross department relationships centered on executing company strategy.
