IT Managed Services (MSP) System AdministratorWe are an IT Cloud and Managed Services firm servicing the small to medium sized businesses and their employees with all technology-related needs. We are a growing company with a relaxed work environment that encourages implementation of new technology and creativity while maintaining the best possible customer experience.An IT Managed Services (MSP) System Administrator to provide both onsite and remote service to our clients.We strive to keep our work week to 40 hours, when the occasional project calls for additional hours, we offer Flex Time: Work 8 hours on a Saturday for a migration? You've banked 8 additional hours of time off to use whenever you'd like.Required technical expertise includes network administration, managing cloud based services, installation/management of on premise hardware and software equipment and related network services. Bonus to have Mac experience.Required human expertise includes possessing a friendly, upbeat attitude, enjoying working with a variety of people every day and providing the best possible customer experience.Human Responsibilities:Friendly, upbeat attitudeInterest in finding root cause of problemsLove working with a variety of peopleFocus on high level customer service at all timesSet and manage customer expectationsTechnical Responsibilities:Install/upgrade, maintain and decommission hardware and software environmentsWindows Server 2012+ (on premise and hosted environments)Hyper-V/VMwareAzure AD & Azure VMsMac ODell servers, workstations and laptopsSynology NASSonicWALL and MerakiUbiquiti WAPsProvision, implement and manage cloud based servicesGoogle Apps / G-SuiteAcronis Cyber ProtectConnectWise SuiteConfigure, manage and migrate network servicesDHCPDNSActive Directory / Group PolicyOpenVPNShared files and printersJob Type: Full-time, hybrid work scheduleBenefits:401(k)Flexible scheduleHealth insurancePaid time offExperience level:MidSchedule:8 hour shiftExperience:MSP/Small Business IT Consulting: 2+ years (Required)Active Directory: 5+ years (Required)Microsoft Windows Server: 5+ years (Required)Microsoft 365 Administration: 5+ years (Required)
