Junior Cloud Systems Technician & IT Support Specialist (MSP)Are you ready to embark on an exciting journey with a well-established Cloud/Managed Service Provider, catering to SMBs? At our MSP, we prioritize our employees' growth, offering clear career advancement paths and fostering a close-knit, family-like culture, ensuring each workday is both enjoyable and fulfilling.As a Junior Cloud Systems Technician & IT Support Specialist (MSP), you'll dive into a world of opportunity, gaining hands-on experience alongside seasoned engineers in cloud migrations and network security projects. This role is perfect for tech enthusiasts eager to broaden their technological horizons.Requirements:A knack for problem-solving and organization1+ years of experience in Managed & Cloud ServicesStrong interpersonal skills and a natural curiosity for technologyProficiency with ConnectWiseFamiliarity with Active Directory, Group Policy, O365, and ExchangeDay-to-Day Responsibilities:Handle incoming calls and service desk inquiriesCoordinate and oversee service requests and project schedulesMonitor and assess client feedback and satisfactionTroubleshoot various issues and provide desktop supportBenefits:Competitive salary ranging from $55,000 to $65,000 (experience-dependent)Comprehensive medical, vision, and dental coverage through Blue Cross Blue Shield401k plan with a 3% matchTeam-building events and activitiesIf you're ready to take your career to the next level and be part of a supportive, dynamic team, apply now and join us in shaping the future of IT support!
