Job Summary
As a sales representative at iFoam, you will be responsible for selling insulation products and services to commercial and residential owners in your territory. As a rep, you will help build the client list, sales revenue, and back the company on standards, quality, and professionalism. A successful sales rep will have creative lead-generating techniques and drive to exceed sales goals. You will use your strong communication and selling skills to present innovative insulation solutions to prospective customers.
Responsibilities
- Provides reliable, high-quality customer support.
- Performs customer instruction on spray foam application and functionality.
- Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
- Monitors and ensures the progress and completion of assigned tasks.
- Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
- Meet work standards by following production, productivity, quality, and customer service standards.
- Monitor and review all work orders to ensure customer expectations are met.
- Maintain constant communication between all departments on current work orders.
- Ensure customer needs are met in a timely manner.
- Manage and maintain daily reporting.
- Answering new and existing customers' phone calls while following sales processes
- Cold calling, door knocking, and meeting with prospective clients when needed
Qualifications
- Minimum of a High School Diploma or GED.
- Ideally, have two or more years of experience in customer service/commercial sales.
- Strong working knowledge of common computer software, including but not limited to: MS Outlook, Word, Excel, CRM
- Must have a valid driver’s license
- Detail-oriented, organized, and can keep efficient notes and records
- Excellent written and verbal communication skills, including an understanding of basic grammar and writing.
- High energy, positive attitude, and forward-thinking, strong work ethic
- Strong team player with the ability to excel in a fast-paced environment
- Meet or exceed sales goals
- Must have the ability to become 100% proficient in product offerings.
Preferred Qualifications:
- Experience selling in a home services company (Insulation, HVAC, Plumbing, Roofing etc) or construction services
