Benefits: 401(k) matchingDental insuranceProfit sharingVision insuranceAbout the Role: Transportation Auction Consultants (TAC) is seeking an experienced Automotive Title Clerk to join our team.This is NOT an entry-level title clerk position.We are specifically looking for candidates who have hands-on experience processing motor vehicle titles and title-related documents in a dealership, automotive auction, tag/title agency, DMV, or similar automotive environment.Applicants without automotive title-processing experience should not apply.Applicant will work with and report directly to the Title Department Manager daily. Each work day may vary slightly depending on the volume of titles needing processing versus the volume needing to be checked into the system.Responsibilities: The Automotive Title Clerk will independently process and manage vehicle titles and related documentation from receipt through completion. You must be comfortable identifying title problems, researching discrepancies, and following through until issues are resolved.Responsibilities include: Process vehicle titles, transfers, reassignments, and related ownership documentsReview titles for correct ownership, signatures, assignments, odometer information, liens, and required documentationIdentify incomplete, incorrect, altered, or problematic title paperworkResearch and resolve title discrepanciesQuickly and accurately identify title brands/legends and odometer discrepanciesHandle documentation for duplicate titles and title correctionsReview dealer reassignment paperworkTrack outstanding and pending titles and actively follow up until receivedCommunicate with sales team, customers, lienholders, financial institutions, tag/title agencies, and state agenciesPrepare title packages for processing, mailing, customer pickup, or transferMaintain accurate electronic and physical title recordsRespond to buyer and seller title questionsAbility to use and understand the Secretary of State's website for business searches, registered agents, and assist with UCC lien checksWork closely with our title department manager, accounting, sales, and administrative teamsMaintain confidentiality and protect sensitive customer and company informationEnsure title transactions are completed accurately and within required timeframesRequirements: Prior automotive title-processing experience required (General administrative experience alone does not qualify)High school diploma or equivalentStrong computer and data-entry skillsExcellent organizational and recordkeeping skillsStrong written and verbal communication skillsAbility to maintain accuracy while handling a high volume of transactionsPrevious automotive title experience strongly preferredExperience working with a dealership, automotive auction, tag/title agency, DMV, or similar automotive business is highly desirableKnowledge of vehicle titles, lien releases, reassignment documents, and title transfer proceduresStrong attention to detail and accuracyAbility to identify and resolve discrepancies in title documentationComfortable working with computers, electronic records, scanning, and document management systemsAbility to manage multiple priorities and meet deadlines in a fast-paced environmentProfessional and dependable with a strong work ethicWhat We're Looking For: Our ideal candidate can quickly and accurately process titles, with a complete understanding of the title process from start to finish with minimal assistance. Someone who has strong attention to detail, understands the importance of the chain of ownership, and can think critically beyond the documentation provided. The ability to process multiple titles, answer phones, and maintain accurate notes across multiple platforms/spreadsheets.You should be: Extremely detail-orientedAccurate and organizedComfortable working independentlyAble to manage a high volume of documentsPersistent when following up on missing titles or documentationComfortable researching and resolving title problemsAble to prioritize multiple time-sensitive transactionsProfessional when communicating with customers and agenciesDependable and accountable for your workComfortable working in a fast-paced auction environment#J-18808-Ljbffr
