M3 (www.m3as.com ) is a leading provider of hospitality-specific software solutions, delivering cloud‑based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back‑office operations, reduce costs, gain real‑time insights, and drive portfolio performance across thousands of properties in North America and beyond.Description SummaryWe're looking for a high‑energy, curious, and organized Business Development Representative (BDR) who can do more than just cold outreach. In this role you'll be responsible for identifying new outbound opportunities and qualifying inbound interest generated by our marketing efforts.You'll be the first human touchpoint for hotel owners and operators exploring M3, helping them understand our value, confirming fit, and setting up qualified meetings for our Account Executives. You'll also play a key role in fine‑tuning outbound messaging, managing Salesforce data, and feeding insights back to marketing.The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor's requests for additional or altered duties.Research and prospect hotel management groups, owners, and operators for outbound outreachExecute personalized outreach via email, phone, and LinkedInCollaborate with marketing on campaign messaging and follow‑up strategiesMaintain accurate and detailed outreach records in SalesforceRespond to inbound demo requests and referrals quickly and efficientlyQualify inbound leads based on company fit, role, and technology needsConduct light discovery and schedule qualified meetings with AEsEnsure consistent documentation of meetings and discovery notes in SalesforceProvide feedback and insights from prospects to the marketing teamOther duties as assignedWhat Success Looks LikeActivity Volume: 40‑50 touches per day (emails, calls); 200–250 per weekQualified Meetings Booked: 10‑20 outbound per monthSpeed‑to‑Lead: Respond to inbound leads within 1 business hour (goal: 90%)Opportunity Conversion: 25–40% of meetings result in qualified opportunitiesData Hygiene: 100% of meetings and discovery notes documented in SalesforceEducation/Training/Experience0–3 years of experience in a SaaS sales environment, particularly in outbound prospecting or inbound qualificationBachelor's degree in Business, Marketing, Communications, or related field preferredFamiliarity with Salesforce, Sales Navigator, and other sales enablement tools a plusProfessional RequirementsStrong written and verbal communication skillsWillingness to learn and apply feedback from coachingCustomer‑first mindset with a bias for action and problem‑solvingCuriosity about hotel operations and the hospitality tech landscapeEqual Employment OpportunityAs set forth in M3's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.#J-18808-Ljbffr
