Arnall Golden Gregory LLP, an Am Law 200 firm, is looking for a Service Desk Analyst in Atlanta. This role involves providing technical support to attorneys and staff, managing hardware and software issues, and ensuring high-quality service delivery.The ideal candidate will document work in the firm's ITSM platform and assist with escalated support issues, engaging with high-level partners. This position thrives on problem-solving and requires a proactive approach to service management. Join our dedicated team and help drive operational excellence.#J-18808-Ljbffr
