How to Get Technical Support for Your Product? Open-E offers various technicalsupport options for Open-E JovianDSS to meet event the most challanging business needs of the customers.All Open-E products must be registered before applying for technical support (free or paid) . You can register your product by clicking the link below.Before you open a new supportticket(both on-line and via phone) you need to have an Open-E user account.All Open-E products must be registered before applying for technical support (free or paid).Only fully paid Open-E products, within the described time period, are entitled for technical support.EOL (End of Life) products are not entitled for technical support.If you don't have an account yet, register now to our portal.STANDARD, PREMIUM SUPPORT& 24/7 SUPPORTDuring working hoursEU: +49 (89) 800 777 16US: +1 (678) 666 2880Support phone number 24/7 SUPPORTOutside working hours and during weekends& PER INCIDENT SUPPORT#J-18808-Ljbffr