WHO WE ARECome join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera's mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world's leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.THE OPPORTUNITYCyera is seeking a dynamic and detail-orientedCustomer Marketing Managerto strengthen our relationships with customers and help tell their success stories that inspire trust and fuel growth. You'll play a key role in expanding advocacy programs, refining customer data, driving engagement through communications, and supporting impactful events and campaigns that elevate the Cyera customer experience.This role is perfect for someone who thrives in a cross-functional environment, enjoys working directly with Customer Success, Product Marketing, and Sales, and wants to help customers become vocal champions of our brand.RESPONSIBILITIES:Customer AdvocacyIncrease customer reviews onG2andGartner Peer Insightsthrough structured outreach and engagement.Support growth inDeetosignups and manage advocacy pipeline.Partner with Customer Success and Product Marketing to identify and createnew customer stories , case studies, and testimonials.Coordinate customerreference requestsfor sales and content creation.Track and report on advocacy metrics (e.g., review volume, sentiment, and participation).Collaborate with design and content to bring customer stories to life through social, email, and events.Customer Marketing DataHelprefine and maintain customer dataacross Salesforce and other marketing tools.Collaborate with internal teams to ensure data accuracy for segmentation, targeting, and reporting.Analyze data to uncover opportunities for improved segmentation, personalization, and engagement.Customer CommunicationsSupport theproduction and deliveryof the monthly customer newsletter and lifecycle touchpoints.Analyze and report on engagement metrics (open/click rates), driving continuous improvement.Campaign ExecutionAssist withlifecycle, adoption, and upsell campaigns(e.g., Omni DLP adoption).Partner with the Customer Success team on customer-focused content creation that drives measurable participation and pipeline impact.Event SupportHelp managelogistics, invites, and follow-upfor key customer programs, including theTechnical Advisory Board , virtual forums, and customer webinars.Collaborate with stakeholders to ensure seamless execution and strong customer participation.REQUIRED QUALIFICATIONS:2 - 5 years experience incustomer marketing ,customer advocacy , or related roles in B2B SaaS.Strong communication and storytelling skills with attention to detail.Familiarity withSalesforce ,marketing automation platforms , and review platforms (G2, Gartner Peer Insights, Deeto).Proven ability to manage multiple projects simultaneously and meet deadlines.Collaborative, data-driven, and passionate about creating meaningful customer connections.6–12 Month Success Metrics3–5 new customer storiesor case studies published per quarter.20% increasein customer reviews across G2 and Gartner Peer Insights.Consistentmonthly newsletterdelivery with improved open/click rates.Successful support oftwo major customer events(e.g., Technical Advisory Board, community launch).Establishedrepeatable processesfor advocacy, communications, and event execution.LOCATION:New York, Chicago, or St. LouisCOMPENSATION INFORMATION:Compensation Range: $100,000 - $110,000.The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable.This compensation range represents Cyera's good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera's sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee's work experience, skills, and qualifications for the role, as well as the needs of Cyera's business and other operational considerations.Final compensation will vary based on seniority and relevance of experience, location, and position requirements.This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.BENEFITS - Why Cyera?Ability to work remotely, with office setup reimbursementCompetitive salaryUnlimited PTOPaid holidays and sick timeHealth, vision, and dental insuranceLife, short and long-term disability insurance
