We're looking for a talented Part‑Time Team Lead to contribute to a profitable and customer‑centric environment through the development of a team and management of store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.ResponsibilitiesLeadership & Team ManagementSupports the Store Manager in recruiting, hiring, and retaining top talentSupports the Store Manager in creating and maintaining a succession strategyFosters a culture of strong communication and teamwork to ensure a seamless balance between operational, visual and customer prioritiesAdministers performance appraisals, sets goals and conducts consistent touch‑bases with direct reportsCustomer ExperienceCultivates an environment of genuine customer connectionDemonstrates extraordinary service and acts as a brand ambassador reflective of the company valuesFacilitates an energized pace, positive service environment and team developmentDelivers high‑quality product services with attention to detail – such as branding, debossing, boot stretching, brim shaping, and boot shines – to ensure a premium customer experienceUnderstands an omni‑channel business – implements processes and utilizes tools to better service the customerVisual & Business OperationsFacilitates the sharing of product knowledgeUpholds stock‑to‑sales processes, presentation standards, and manages product placementMaintains an effective store structure, floor plan, and appropriate fixture usageUpholds and ensures compliance with shipments, transfers and restock standardsAdheres to and develops awareness around internal and external loss‑prevention proceduresCommunication & RelationshipsSets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standardsEncourages and demonstrates adaptability; positively effects change and enables the team to successfully execute a shared visionQualifications2+ years Retail Management experienceMust be available to work 15-20 hours per weekExceptional leadership, selling, and customer service skillsStrong merchant skills and a history of delivering financial resultsProven record of hiring and developing great talentExperienced in coaching, counseling & conflict resolutionIndependent, proactive, results‑driven work ethicUtmost character, honesty, and transparencyRequirementsHigh School Diploma required (College Degree preferred)Must be at least 18 years of age or olderContinually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventoryAbility to deliver excellent customer service while implementing loss‑prevention practicesAble to lift up to 30lbs regularly and perform store maintenance tasksMust have reliable transportationMust be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as neededPart‑Time BenefitsCompetitive hourly compensation + incentivesFree boots and generous employee discountThe hourly rate for this position is $[X] - $[Y]. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.#J-18808-Ljbffr
