Description
TheForeignLanguageMedicalInterpreterprovidesaccurateconsecutiveand/orsimultaneousinterpretationforLimitedEnglishProficient (LEP)patientsandtheirfamilies,ensuringcompleteandculturallyappropriatecommunicationthroughoutthecontinuumofcare.
Servingasbothalanguagespecialistandculturalliaison,theinterpreterpromotesunderstandingbetweenpatientsandhealthcareproviders,supportsequitablecaredelivery,andensuresadherencetoregulatoryrequirementsandprofessionalstandards.Thispositionalsoparticipatesindepartmentaleducation,documentation,andperformanceimprovementinitiatives.
RESPONSIBILITIES
Language Interpretation
Provideaccurateinterpretationduringmedicalencountersusingconsecutive,simultaneous,andsighttranslationtechniques.
Deliverinterpretationservicesviain-person,telephone,orvideoremoteinterpretationplatformswhenneeded.
Supportcommunicationinavarietyofclinicalenvironmentsincludingsurgery,trauma,mentalhealth,palliativecare,anddischargeplanning.
Cultural Mediation
Documentation & Compliance
Maintainaccuraterecordsofinterpretationencountersincludingencountertype,duration,andservicelocation.
EnsurestrictadherencetoHIPAAregulations,theNationalCodeofEthicsforInterpretersinHealthCare,andEmoryHealthcarepolicies.
Professional Development & Mentorship
Participateincontinuingeducation,competencyvalidation,anddepartmentalqualityimprovementinitiatives.
Mentornewlyhiredinterpretersandparticipateinpeerreviewprocesses.
Provideeducationandtrainingtostaffregardinglanguageaccesscomplianceandinterpreterserviceprotocols.
Operational Support
Assistwithinterpreterschedulinganddispatchactivitiesduringlow-volumeperiods.
Supportthedeployment,maintenance,andtroubleshootingofinterpretationequipmentincludingphones,tablets,andvideoremoteinterpretation (VRI)units.
Patient & Family Support
Providepatientandfamilysupportbyfacilitatingcommunicationandnavigationofcareservices.
Connectpatientsandfamilieswithhospitalorcommunityresourcesasappropriate.
Participateinon-callorafter-hourscoverageasrequired.
Travel
- TravelmayberequiredbetweenEmoryHealthcareoperatingunitsoraffiliatedlocations.
Work Type
Onsite
MINIMUM QUALIFICATIONS
Education
HighSchoolDiplomaorequivalentrequired.
Experience
Two (2)yearsofexperienceinhealthcare,medicalinterpretation,customerservice,advocacy,orarelatedfield.
Atleastone (1)yearofexperienceinmedicalinterpretation.
Certification
Completionofa 40- 60 hour Medical Interpreter Training Program suchas:
BridgingtheGap
ALTA
LanguageLineAcademy
Orequivalentprogram
Knowledge, Skills, and Abilities ( Required)
DemonstratedproficiencyinEnglishandthetargetlanguage (reading,writing,andspeaking).
Strongknowledgeofmedicalterminologyinbothlanguages.
Interpreterproficiencyvalidatedthrougha third- party Interpreter Skills Test ( IST) .
Abilitytocommunicateclearlyandprofessionallyincomplexhealthcareenvironments.
Preferred Qualifications
Education
Associate'sDegreeinBusiness,ForeignLanguage,HealthcareAdministration,orrelatedfield.
Experience
Certification
Knowledge, Skills, and Abilities ( Preferred)
Advancedknowledgeofmedicalterminology.
Understandingofculturalhumilityandhealthcaresystemnavigation.
ProficiencywithMicrosoftOfficeSuiteandinterpretertechnologyplatforms.
Stronginterpersonalcommunicationandtheabilitytomaintainprofessionalisminhigh-pressureclinicalenvironments.
PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
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Division Emory Healthcare Inc.
Campus Location Atlanta, GA, 30345
Campus Location US-GA-Atlanta
Department EHI Interpretation Services
Job Type Regular Part-Time
Job Number 163718
Job Category Clerical & Administrative
Schedule Other
Standard Hours 20 Hours
Hourly Minimum USD $26.60/Hr.
Hourly Midpoint USD $32.41/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
