Implementation CoordinatorFinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serves more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years.Solve the Problems That Matter Most This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. The Implementation Specialist will walk clients through FinQuery's onboarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during onboarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible.What you will be doing: Manage customer-facing project servicesCoordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficientlyEngage with Engineering to resolve issues that arise in implementation and communicate product updates to the clientInitiate, plan and design project timelines based on client specifics and the availability of internal resourcesComply with department standards in accordance with SOC regulations, especially as it relates to confidential document managementSupport development of business cases with the customer team, including solutions estimatesCommunicate project status and milestones to the client in a consistent and effective mannerManage customer relationships as well as the project team and internal expertsCoordinate with Professional Services team to input client data into the application and train clients on how to use the softwareUse Salesforce and Milestones to track project milestones and client interactionsOther duties as assignedWhat skills and experience we need you to have: 4-year college degree or equivalent experienceStrong written and verbal communication skillsSalesforce experience preferredMust have strong organizational skills and be detail orientedProject management experience preferred1-2 years of client facing experience preferred1-2 years of experience of working with a high growth or SaaS companyThe base pay range for this position is $42,827-$85,250. The final salary for this position will be determined in FinQuery's sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant's skills, qualifications for the role, job-related knowledge, work experience, and FinQuery's business and other operational considerations.Benefits For Your Growth & Career: Annual employee development program stipend of $2,000 for each employee; Mentorship program (available immediately); Sabbatical program (4 weeks after 5 years of service); Advancement opportunities based on results, not politicsFor Your Financial Well-being: 401(k) plan with employer matching; Signing stipend for a work-from-home setupFor Your Health & Wellness: Great health benefits with multiple plan option; Flexible PTO (including 11 holidays and your birthday off); Free gym membership at our office (Atlanta HQ); Casual dress environment (when in office); Catered lunches every Tuesday & Thursday (when in office)For Your Family & Life: Parental Leave Benefits; Fertility/Adoption Assistance; Annual tutoring stipend for your childrenFinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.#J-18808-Ljbffr
