Position SummaryWe are seeking a highly organized, customer‑focused Inside Sales Coordinator to join our building supply team. This role plays a critical part in supporting contractors, production customers, builders, and retail customers by accurately processing orders, coordinating special purchases, and delivering exceptional service.The ideal candidate thrives in a fast‑paced, high‑volume environment, can effectively multitask under pressure, and demonstrates outstanding attention to detail.Key ResponsibilitiesAccurately process sales orders, quotes, and returns in a timely manner for contractors, production customers, builders, and retail clientsCoordinate and track special orders with vendors, ensuring accurate pricing, product availability, and delivery timelinesCommunicate order status, backorders, and delivery updates to customers and contractorsProvide exceptional customer service via phone, email, and in personCollaborate with warehouse, purchasing, and outside sales teams to ensure smooth order fulfillment for production accounts and job‑site deliveriesResolve customer inquiries, discrepancies, and issues professionally and efficientlyMaintain organized and up‑to‑date customer and order recordsAssist with inventory inquiries and provide product information to support production schedules and project timelinesSupport sales initiatives and identify opportunities to enhance customer satisfaction and increase salesQualificationsPrevious experience in inside sales, customer service, or the building materials industry preferredExperience working with contractors or production/homebuilder accounts is a plusStrong multitasking skills with the ability to perform effectively under pressureExcellent verbal and written communication skillsHigh level of attention to detail and strong organizational abilitiesProficiency in order entry systems and Microsoft OfficeAbility to build positive relationships with customers, contractors, and team membersSelf‑motivated with a strong work ethicKey CompetenciesCustomer‑focused mindsetStrong problem‑solving abilitiesEffective time management and prioritization skillsTeam‑oriented approachAdaptability in a fast‑paced production‑driven environmentCompensation & BenefitsStarting base salary of $65,000 annuallyQuarterly performance‑based bonus opportunity, based on individual performance, team collaboration, and achievement of margin and revenue goalsComprehensive benefits package (health, dental, vision)Paid time offSupportive and collaborative team environmentOpportunities for professional growth and advancementIf you are detail‑oriented, excel in a high‑volume sales environment, and are passionate about providing outstanding service to contractors and production customers, we encourage you to apply.Contact Cassie Fosher at 603.323.0957 or Cassie@SnapDragonAssociates.com#J-18808-Ljbffr
