Room Service ManagerPlan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.What you will doThe ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contactsEnsure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experienceControl labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash controlAttend regular operational meetings to ensure effective coordination and cooperation between departmentsObserve physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as neededAssist with the service of food to guestsAssist with the cleaning of operational areasWhat you bringEducation: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.Experience: One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage.Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language.What we offerCompetitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesEmployee discount for stays at any Four Seasons worldwideComplimentary dry cleaning for employee uniformsComplimentary employee mealsDiscounted rates for Marta and/or parkingSchedule & HoursEight-to-ten-hour shifts; scheduled days and work hours may vary based on need.#J-18808-Ljbffr
