We are seeking a customer-focused and detail-oriented Residential Sales Coordinator to support the Residential Sales team through the full order-to-invoice process. This role serves as a key point of contact for builders, customers, sales, credit, and operations teams, ensuring orders are processed accurately, billing information is maintained, and customers receive excellent service throughout the project lifecycle.This position is ideal for someone with strong customer service experience who enjoys working in a fast-paced environment, managing multiple priorities, and following established processes.Key Responsibilities Manage residential orders from initial customer request through billing and invoicingServe as a primary point of contact for customers, builders, and internal teams via phone, email, and textTrack purchase orders, lot numbers, addresses, and builder-specific requirements to ensure accurate order processingCreate and maintain spreadsheets, reports, and customer records to support billing and operational activitiesCoordinate with sales, credit, dispatch, and customer service teams to resolve issues and ensure a smooth customer experienceVerify order information and assist with invoice corrections and billing-related questionsMaintain builder profiles, project documentation, and job filesSupport reporting, data tracking, and administrative activities for the Residential Sales teamAssist with specialty orders, customer inquiries, and other sales support functions as neededIdentify opportunities to improve processes and enhance the customer experienceQualifications 3+ years of customer service, sales support, order management, or coordinator experienceStrong communication skills and confidence interacting with customers and internal teamsProficient with Microsoft Office, particularly Excel, Outlook, and WordHighly organized with strong attention to detailAbility to manage multiple tasks and priorities in a fast-paced environmentQuick learner who can work independently and adapt to new systems and processesProcess-oriented mindset with a focus on accuracy and follow-throughTeam player who is comfortable asking questions and collaborating with othersExperience supporting billing, invoicing, purchase orders, order entry, or customer account management is a plusWhat We're Looking For Excellent organizational and multitasking skillsAbility to take initiative and solve problems independentlyDetail-oriented and process-driven approach to workPositive attitude and willingness to learnBlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#J-18808-Ljbffr
