Join a fast-growing retail and e-commerce organization where technology is at the center of scaling operations, supporting high-volume environments, and improving the employee and customer experience across multiple locations. This is an opportunity to build and standardize IT operations from the ground up while partnering closely with executive leadership in a highly visible role.Director of IT / Head of Technology Operations Benefits and Compensation:Competitive base salary ranging from $120K to $140KHybrid work environment with in-office collaboration Tuesday through ThursdayRelocation assistance available on a case-by-case basisComprehensive benefits package currently being enhanced by the organizationOpportunity to help shape technology infrastructure during a major growth phaseHigh-visibility role working directly with executive leadershipCareer growth potential within a rapidly expanding organizationCollaborative, team-oriented culture with startup energy and momentumDirector of IT / Head of Technology Operations Requirements & Qualifications:7+ years of experience in IT operations, infrastructure, or technology operations leadershipStrong background supporting high-volume retail, e-commerce, big-box retail, or multi-location environmentsHands-on experience with: Google Workspace administrationIdentity and access managementMDM and endpoint managementPOS systems and store technology supportHelpdesk operations and IT support workflowsMSP/vendor managementEndpoint security and device lifecycle managementExperience building and standardizing IT processes, onboarding/offboarding workflows, and infrastructure playbooksAbility to manage multiple priorities in a fast-paced, growth-oriented environmentStrong troubleshooting, operational, and organizational skillsComfortable being both strategic and hands-on with day-to-day IT executionExperience supporting networking, Wi-Fi, hardware deployment, and user access management across multiple locationsStrong communication skills with the ability to partner cross-functionally with Operations, Finance, HR, and Leadership teamsAbility to support store openings, infrastructure consistency, and operational scalabilityLeadership style that is collaborative, accountable, and execution-focusedDirector of IT / Head of Technology Operations Preferred Background & Skills:Experience working within startup or high-growth environmentsBackground supporting retail expansion and multi-site infrastructure deploymentsExposure to cybersecurity best practices and security governance executionExperience supporting business continuity and disaster recovery initiativesFamiliarity with SaaS vendor management, telecom providers, and outsourced IT servicesExperience creating scalable operational documentation and technology standardsCandidates stepping into their first Director-level role from a strong IT Manager background may also be consideredRetail technology experience involving POS, networking, security systems, and operational support strongly preferredJOB ID : 175750#post Rogers Hornsby#J-18808-Ljbffr
