LocationsGA SmyrnaEmployment TypeFull TimeDate Posted17-Feb-2026Relocation SupportNoDescription & RequirementsSmurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.Hiring Immediately - Full TimeShift: Monday through Friday 7AM - 3:30PM.24/7 On Call on a Rotational BasisWhat We Offer:Medical, Dental and Vision benefits available immediately401K with company match120 hours of Paid Time Off and 12 Paid HolidaysOther benefits such as company paid Long-Term & Short-Term Disability, Tuition Assistance and moreAnnual Reimbursement for Safety ShoesComprehensive training with numerous learning and development opportunitiesA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.The Opportunity:The Controls Technician is responsible for supporting customers and Smurfit Westrock field technicians via the technical service telephone line, developing electrical upgrade kits for obsolete controls components, assisting machinery manufacturing with machine configuration and configuring electrical replacement parts for shipment to customer. This position requires in-depth knowledge of electrical and motion control systems & components, excellent troubleshooting skills, and experience assisting customers remotely.Respond to technical support requests via telephone, email and text messageDiagnose and resolve machinery hardware, software and network issuesUp to 30% of travel may be required to diagnose & repair machineryConfiguring electrical components prior to shipment to customerDocumenting technical service calls and training AI modelsWiring and testing PLC's, servo drives/controllers, safety relays/controllers, VFDs and HMIsAssist in developing field machinery upgrade kits including wiring and programmingParticipate in programming, testing and installation of machinery in testing linesCreate technical bulletins, procedures and troubleshooting guidesRemotely troubleshoot servo systems, PLC code and HMI applicationsFollows all Smurfit Westrock safety protocols in addition to following state and federal safety laws and regulationsPerform field machinery electrical upgradesWhat you need to succeed:5+ years experience in PLC programming, servo systems, HMI development software and safety controllersTroubleshooting/setup experience on pneumatic components, vision systems, VFDs, sensors, hot glue systems, safety devicesExperience with multi-axis servo-driven equipment including AB and RexrothAbility to work on multiple projects simultaneouslyProfessional English (reading, writing, and speaking)Ability to create and maintain virtual machines on PCAbility to cover weekly rotational 24/7 technical support lineSetting up and troubleshooting machine Ethernet/ProfiNet networksWiring & troubleshooting experience on safety circuits, motor controls and 24-volt control circuitsExperience with hot glue systems preferredSelf-motivated and ability to work independentlyCandidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.#J-18808-Ljbffr
