State / Region / ProvinceGeorgia, New Jersey, North Carolina, TexasCountryUSADomainDeliveryInterest GroupCompanyITL USARequisition ID147173BRTechnical Skills 1Technology|CRM|SFDC AgentforceTechnical Skills 2Technical Skills 3Domain|Banking|Banking - ALLOverviewThe Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform—along with advanced automation, AI-driven insights, and ecosystem integrations—to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world. Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation, and business value delivery. You'll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about Salesforce, cloud, AI, and delivering business value—and eager to make a meaningful impact—the Salesforce organization is the perfect place for you to grow and excel.Area of ResponsibilityAnalyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standardsDefine and develop solution architecture, steering customization and integration efforts based on thorough business analysisDesign and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development teamDevelop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrityImplement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standardsDevelop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transferYour contribution to the teamExpertise in ERP systems, architecture, and advanced customization techniquesAbility to design complex integration solutions and guide large-scale data migrationsProactive problem-solving to streamline complex requirementsA strategic mindset to align technical solutions with business goals and market trends.Deep understanding of compliance requirements, security protocols, and performance optimization methodologiesSector specific expertise for high quality project deliveryAdditional Required QualificationsBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.This position may require relocation and/or travel to work/project location.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.BenefitsLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelEEOInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.#J-18808-Ljbffr
