OverviewJoining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.What you'll bring to the teamConduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)Generate business growth, increase client retention, and offer additional products and servicesUnderstand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting resultsGrow your tax expertiseYour ExpertiseExperience completing individual tax returnsExperience working in a fast-paced environmentAccess to high speed, reliable internetExperience and skilled in technology (specifically MS Teams and Outlook)Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chatExperience utilizing effective customer service techniquesAnalytical and problem-solving skillsSuccessful completion of the H&R Block Tax Knowledge Assessment or equivalentHigh school diploma / equivalent or higherMust complete continuing education requirement and meet all other IRS and applicable state requirementsAvailability to work a minimum of 20 hours a week during peak tax seasonSkill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)Why work for usAt H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.Medical coverage - includes mental health support and coaching401k Retirement Savings Plan and Employee Stock Purchase PlanTax prep benefit - eligible associates can receive the same tax preparation as our clients, at no direct cost to youFlexible/remote opportunities, collaborative teams, and other perksThe Community You Will JoinAt H&R Block we remain committed to building a Connected Culture — trust, care, and connections are how we work together as we create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.If you're looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.Job DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Accounting/Auditing and FinanceIndustry: RetailSponsored Job2 enforcement note: References to multiple posted roles and locations appear in the original content but have been omitted here to avoid confusion and focus on the primary Remote Tax Professional role.#J-18808-Ljbffr
