Benefits:

Company car
Competitive salary
Opportunity for advancement
Paid time off
Dental insurance
Free uniforms
Health insurance
Training & development
Vision insurance

About PIRTEK USA

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:

People – We foster an environment of mutual trust and respect.
Integrity – We conduct ourselves with fairness and integrity.
Real – We are authentic and transparent with stakeholders.
Teamwork – We believe collaboration and teamwork drives great results.
Excellence – We strive for excellence and provide the best service to our customers.
Kaizen – We continuously improve in every way.

PIRTEK franchisees operate brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating!

Who We’re Looking For

PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours, so dedication and grit are essential.

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

Are natural problem solvers
Are mechanically inclined
Enjoy working with their hands
Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training opportunities, at the franchise owner’s discretion, on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK USA also provides a 24/7 hotline, giving Technicians expert support when troubleshooting unusual situations or abnormalities in the field.

Responsibilities

Adhere to all industry and PIRTEK safety standards
Carry out service calls and sales visits in your local area
Identify faulty hoses and/or hose assemblies to service the customers’ needs
Remove worn or broken hoses before fabricating and installing the new replacement
Ensure oil spills/environmental contaminants, due to hose failure and/or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
Input service details into the online database to create accurate invoices
Develop relationships with new and existing customers
Maintain mobile service unit, tools, and equipment
Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
Participate in the rotating On-Call schedule
Perform other related duties as assigned

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

Territory-based service areas
Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
Oil, grease, lubricant, and other “messy” substances are frequently used
You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

Ability to read, write, and communicate in English
Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
Safely use ladders, step-ups, stairs, etc.
Mechanically inclined – consistent use of hand tools and specialized equipment is required
Good communication skills (verbal and written)
Ability to navigate through customer objections to identify needs and execute sales
Self-motivated and positive attitude through difficult jobs
Able to work individually and as a team
Lift up to 50 pounds
Can safely and lawfully drive a large work van

Qualifications

High School diploma or GED
Driver’s License with clean driving record
Experience in industrial development and construction, automobile/marine/field mechanics, or a related industry is a plus

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Hydraulic Hose Service & Sales Technician

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