STAND 8 Technology Consulting provided pay range This range is provided by STAND 8 Technology Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range $30.00/hr - $36.00/hrWe are seeking a highly motivated Technical Onboarding Specialist to join our team. This is an exciting opportunity to collaborate with some of the world's leading financial institutions, delivering impactful projects and supporting their adoption of our cutting-edge SaaS platform. If you are a problem-solver with strong technical knowledge and a passion for helping customers succeed, we would love to hear from you!ResponsibilitiesTrain and guide customers to adopt platform best practices.Gather client requirements and convert them into documentation and deliverables for internal teams.Solve business needs using platform capabilities.Perform configuration and testing in our application to meet client requirements.Liaise between clients, Project Managers, Product Owners, Developers, and other stakeholders to support project delivery.Become a subject matter expert in our application, supporting both customers and internal teams.Advocate for customers, driving the ongoing development and improvement of our system.Create, maintain, and enhance onboarding documentation.RequirementsPassion for delivering value-added solutions to help customers succeed.Excellent communication and interpersonal skills, with the ability to operate in a B2B environment and discuss technical details with clients.Exceptional organizational skills and attention to detail.1-2 years of experience in a customer-facing, technical role (e.g., Technical Business Analyst, Implementation Consultant, Developer) with a SaaS provider.Strong IT/Information Systems knowledge.Familiarity with technical integrations (e.g., APIs).Problem-solving mindset and ability to work effectively in dynamic environments.Nice to haveExperience in banking/financial services or Statistics/Financial mathematics.Knowledge of C# or the ability to read and write basic code.BenefitsMedical coverage and Health Savings Account (HSA) through AnthemDental/Vision/Various Ancillary coverages through Unum401(k) retirement savings planCompany-paid Employee Assistance Program (EAP)Discount programs through ADP WorkforceNowAbout UsSTAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!Seniority level Entry levelEmployment type ContractJob function Information TechnologyIndustries Technology, Information and Internet#J-18808-Ljbffr