Operations Planning & Performance Co-Ops Operations Planning & Performance co-ops work with analytics professionals in the operation supporting one of the following functions or departments:Aircraft Performance Planning - managing aircraft and gate to gate operations and performanceAirport Performance Planning - improving airport processes and managing performanceCrew Performance Planning - improving Pilot and Flight Attendant operations and performance efficiencyDisruption Containment - tracking on-time flight metrics, weather, day-of flight analysesOperations Digital & Decision Science (ODDS) developing decision science tools and digital product solutionsOperations Performance - managing centralized operations and competitive performance analysesOperations Schedule Planning - optimizing aircraft schedule and resource availability to maintain peak on-time performanceProcess & Competitive Analysis - improving system processes & evaluating key metrics against our competitors in the airline industryThough individual responsibilities will vary by which supporting function you are assigned, some examples include:Measure current operational performance and/or customer satisfactionIdentify optimization opportunities to reduce injuries and security line wait timesResearch, analyze, and interpret operational dataDevelop new reports and dashboards and automate existing onesPerform reliability/root-cause analysis for parts and maintenanceEvaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedulesSeek operational improvements to reduce aircraft taxi time and flight timeMaintain, run and improve staffing models to support airport operationsProvide strategic and operational support and develop performance metrics and goalsDevelop successful factors and statistical evaluations of new procedures and systemsStudents are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
