Location Atlanta, GA – Hybrid, 3 days a week in office required.What You'll DoClient satisfaction, service delivery, and vendor management.Support the team in developing and presenting innovative, customized strategy solutions that optimize complex clients' benefit programs and services. This includes vendor management for Health & Welfare vendors, leveraging data and analytics to develop short‑ and long‑term strategies, identifying actionable cost‑containment and quality‑improvement solutions, procurement project management, RFP management, implementation of vendors, products, and services, and measurement and reporting on program outcomes.Strategy Development FunctionsSupport development and execution of benefit program strategic initiatives for large, self‑funded, complex clients.Develop and implement cost containment strategies for medical, prescription drug, and disability programs.Evaluate services to optimize claim and utilization trends in medical, pharmacy, absence, and disability management.Conduct opportunity analysis to identify critical strategic initiatives.Organize, develop content, and facilitate meetings with clients.Communicate industry trends, benchmarks, emerging products, and innovative vendors to clients.Evaluate new vendors for client consideration.Contribute to process improvement and development of new internal strategic initiatives through ongoing collaboration with team members.Evaluate emerging local, state, and federal legislative changes to identify and advise clients of potential impact on their organization.Client Management FunctionsServe as primary contact and day‑to‑day contact for clients and their respective vendors.Act as project manager for all client initiatives, compliance deadlines, communication, and annual benefit program deliverables.Work with the client and actuarial teams to ensure all deliverables are executed in a timely and accurate manner.Develop and manage the annual calendar of key milestones and compliance deadlines.Proactively communicate relevant local, state, and federal regulatory updates and steps for adherence, and collaborate with vendors to ensure compliance.Ongoing review and negotiation of vendor contracts and renewals.Ongoing review of plan documents, summary plan descriptions, and SBCs (Summary of Benefits and Coverage).Project management, procurement and implementation for benefit programs including preparation, management, analysis, and presentation of all RFPs for self‑funded and fully insured programs.Analyze health and welfare benefit plans through competitive benchmarking and valuation modeling.Manage escalated claim issue resolution.Manage or coordinate 5500 filings.Assist in proofing, managing, and delivering communication materials for annual enrollment and other benefit‑related activities.Maintain key documents and data in corporate files.Perform special projects as assigned.Client Relationship ManagementWork with EPIC consulting team and the client to define goals and objectives related to employee benefits, typically the design and budget of self‑funded health plans.Present financial reports or other analyses as needed.Determine client report content with Client Team and perform final review.New Business DevelopmentParticipate in new business activities, including assessment strategy development and meetings as requested.Personal and Organizational DevelopmentSet priorities and manage workflow to ensure all goals are met.Interact with others effectively, utilizing superior communication skills, impactful collaboration, and providing guidance to achieve business goals.Maintain a strong working knowledge of the employee group benefits industry, emerging products, legislation, and technology.Project a professional image in action and appearance.Special RequirementsFlexible to work outside normal working hours.Travel (as needed); overnight stay required.What You'll Bring5–10 years of experience, preferably in the insurance/employee benefits/HR area.In‑depth experience and knowledge of the Health & Welfare Industry, including self‑funded medical plans, carve‑out prescription drug programs, self‑funded dental, vision, absence management, disability programs, life insurance, health improvement programs, and tax‑advantaged accounts.Experience managing large, self‑funded group Health & Welfare clients in a consulting or brokerage environment.Experience with full‑cycle Request for Proposal process.Bachelor's degree or equivalent education or business experience.Experience designing cost‑effective benefit plans for clients.Experience implementing Health and Welfare benefit plans on behalf of clients or employee populations.Underwriting experience preferred, but not required.Insurance licensing or ability to obtain licensing after employment.KSAs (Knowledge, Skills, Abilities)Superior oral, written, and interpersonal communication skills.Superior problem‑solving skills.Adaptability and ability to work well with ambiguity.Ability to create and execute project plans.Personal sense of accountability.Comfortable presenting data analysis for Health & Welfare plans.Strong analytic skills with understanding of underwriting and self‑funded plan financials.Experience leading multi‑disciplinary teams.Strong organizational skills.Ability to concurrently manage multiple client projects under aggressive timeframes.Entrepreneurial attitude.Team orientation and cooperation in achieving organizational goals.Detail‑oriented and self‑directed worker, efficient in a remote work environment.Creativity and flexibility.Microsoft Office Suite experience, including large data sets.Effective interface with internal and external customers, including executive contacts.Handle confidential information with maximum discretion.Understand business principles and apply them accordingly.High‑touch client orientation.Open to giving and receiving constructive critique.Ability to train, coach, and provide peer review.Approach projects in a financially responsible manner.Knowledge of federal and state regulations.CompensationThe base pay offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data.BenefitsGenerous Paid Time offManaged PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non‑exempt employees; 12 company‑observed paid holidays; 4 early‑close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave.Generous employee referral bonus program of $1,500 per hired referral.Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips).Employee Resource Groups: Women's Coalition, EPIC Veterans Group.Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support.Additional benefits include 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs.50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.EPIC Gives Back – Charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation.We're in the top 10 of property/casualty agencies according to Insurance Journal.Legal and EEO StatementsEPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered helps us to deliver the best outcome to our clients.California Applicants - View your privacy rights at: G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.#J-18808-Ljbffr
