Project SpecialistThe Project Specialist will be responsible for technical support on laboratory projects, collaborating with internal teams, external vendors, and clients. They will also drive continuous improvement by identifying, planning, and implementing process enhancements and they will contribute to business growth by communicating SGS's service offerings to prospective clients.Job functions include providing technical support to laboratory services projects; working closely with the Project Manager, Laboratory Managers, Quality Assurance Chemists and Technicians to develop new laboratory methods in response to client needs; coordination, development, analysis, and reporting of strategic laboratory testing programs; working in partnership with other Laboratory personnel, and Business Development Representatives, to ensure customer satisfaction and that client deadlines are met; planning and initiating procedures and systems to ensure continuous improvement of equipment and processes; developing and maintaining good relationships with clients and vendors; projects business development - representing the business to clients, developing business opportunities, preparing scopes of work, issuing proposals and coordinating project acceptance and opening; verifying reports, certificates and invoices to send to the customers; ensuring timely and accurate communication with clients by regular updates to help them meet their contractual needs and to advise them on SGS' capabilities and limitations; acting with professionalism at all times when representing the business to clients, peers and employees; pursuing opportunities to expand the company profile and clients relationship; maintaining a focus on health and safety; coordinating special or ad hoc projects; and extended hours may be required as well as travel to other SGS and client locations.Education and experience required include a post-secondary education (three-year diploma) in a Science related program (Environmental Science, Chemistry or Geology,) Required; a minimum of 1 - 2 years of experience in a laboratory setting Required; and good knowledge and demonstrated application of best practices Required in laboratory and personnel management.The position requires challenging customer requirements (technical, analytical, multi-phase project); high level of creativity is required in solving routine and non-routine problems; technical problems or issues require the application of standards/techniques widely accepted within the profession; multi-tasking is essential; ability to prioritize to maintain workflow through (TAT) and client satisfaction; knowledge of analytical methods combined with technical experience to advise clients of SGS' capabilities or limitations and to suggest solutions; supervision, mentorship, training, and guidance to Technician / Technologists; and acting with professionalism at all times when representing the business to clients, peers and employees.Analytical thinking/problem solving includes effectively communicating client instructions to staff and service providers in other departments; preparing price quotations and budgets for clients; liaising with clients and SGS managers on technical and analytical issues; working from written procedures, diagrams, equipment operating manuals, and/or verbal instructions; providing input into the development of new laboratory methods in response to client needs; initiative and independent judgment required in order to recommend modifications or changes to established methods and procedures within prescribed standards; and when in difficulty will collaborate with other Supervisors, Group Leader/Manager, and/or Project Managers.The expected salary for this position is $50,000 to $55,000 per year. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.We care about your total well-being and will support you with the following, subject to your location and role: Health: Medical, dental and vision insurance, life insurance, employee assistance programs; Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment); Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program; Work-Life Balance: Paid-time off and family leave.In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
