Job SummaryThe Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling.The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college's ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance.The Assistant Registrar for Records plays a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. This position participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for the individual in this position.ResponsibilitiesOversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems.Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervise and provide guidance to staff responsible for the graduation application process and degree conferral; oversee timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborate with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency.Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversee annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partner with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information.Manage the course scheduling process each term in collaboration with academic departments and the Registrar; oversee data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensure scheduling timelines and policies are clearly communicated and followed across departments.Coordinate academic certification for student-athletes in compliance with NAIA eligibility requirements; review and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborate closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintain current knowledge of NAIA rules and regulations and support institutional compliance efforts.Supervise and mentor staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provide training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; foster a collaborative and student-centered service culture within the Registrar's Office; serve as a key liaison between the Registrar's Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participate in cross-campus committees, system implementations, and process improvement initiatives; support ERP upgrades, system testing, and policy development related to records, registration and curriculum management.Perform other duties as assigned.Required QualificationsBachelor's degree (4-year)Five years of related experienceAt least one year of supervisory experience, including coaching, mentoring, training, or performance management of professional staff.Preferred QualificationsGraduate degreeMinimum of five years of experience in student records, registration, academic services, or a similar higher‑education administrative function.Experience maintaining student academic records in compliance with FERPA and institutional policies.Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions.Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements.Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral.Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives.Experience ensuring data integrity, accuracy, and quality control across integrated student information systems.Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems.Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization.Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting.Proposed Salary50,700–63,300Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.Knowledge, Skills, & AbilitiesStrong organizational and time-management skills, with the ability to prioritize work and meet deadlines.Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures.Knowledge of state and federal regulations, including FERPA and related compliance expectations.Knowledge of international transcript evaluation processes and standards.Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders.Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication.Ability to analyze and interpret student data, academic records, and compliance requirements.Ability to perform administrative and managerial functions, including planning, process development, and team leadership.Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment.Ability to maintain confidentiality of sensitive academic records and information.Ability to provide professional guidance and counsel to campus constituencies.Knowledge of regulations and internal procedures related to academic records maintenance.Knowledge of applicable state and federal laws.Skills in organization and time management.Skills in verbal and written communications.Skilled in interpersonal communications and relationship building.Skilled in data analysis.Ability to follow college regulations and procedures.Ability to perform administrative and managerial functions.Ability to prioritize work and meet deadlines.Ability to supervise and train staff.Ability to foster a cooperative work environment.Ability to maintain confidentiality of records and information.Ability to provide professional direction, guidance, and counsel to a wide range of constituencies.Ability to establish a standard of professionalism by providing high-quality customer service to students, faculty, and staff.Conditions of EmploymentHiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Gwinnett College. Eligibility of employment is determined by GGC in its sole discretion, and includes confirmation of credentials and employment history reflected in the application, as well as, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for inspection upon request.Equal Employment OpportunityGeorgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including TitleVI, TitleVII, TitleIX, Sections503, and 504, ADEA, ADA, E.O.11246, and Rev. Proc.75-50).For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678)407.5746 or email hr@ggc.edu.Background CheckPosition of Trust + Education#J-18808-Ljbffr
