IT Service Desk Analyst: Support Pro

Jobtailor • Full-time • Atlanta, GA • 1d ago

Jobtailor is seeking a personable IT Helpdesk Analyst to provide first‑level support for end users in a fast-paced environment. You will log and triage tickets, diagnose common software and hardware issues, and escalate when needed while keeping users informed with clear communication.You will assist with installations, document resolutions, and contribute to the knowledge base. A client‑facing mindset and willingness to learn are essential for success.#J-18808-Ljbffr

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