You're more valuable than ever – And that's just how we'll make you feel.Job SummaryThe Legal Operations Coordinator supports the Legal Team by managing workflows, coordinating legal processes, and optimizing systems and tools to drive efficiency. This role provides litigation support, manages third-party requests, tracks legal spend, and supports risk management activities, while leveraging technology (including Microsoft Copilot and legal systems) to streamline operations. The Coordinator also supports day-to-day legal operations and facilitates the efficient delivery of legal services across departments and managed entities.QualificationsEducation Required:High school diploma or equivalent, requiredWork Experience Required:2+ years supporting an executive management team in a law firm or in-house legal departmentPreferred Qualifications, Education, Licenses, Certifications, Experience, etc.:“PACE” (American Society of Administrative Professionals) or “CAP” (Certified Administrative Professional) CertificationMicrosoft Office Specialist CertificationMicrosoft Certification: AI Business ProfessionalAssociate's Degree or Bachelor's Degree, Business Administration, Communications, or Pre-Law StudiesHighly proficient using applications such as Ironclad, Workday, DocuSign, Visual Lease, Zendesk, BrightFlagNotary PublicEssential Knowledge, Skills, and AbilitiesThis role involves interaction and collaboration with other departments and health system partners, patients, and the public, and requires excellent judgment and interpersonal skills and superior written and spoken communication skills, grammar, and spellingExperience with legal operations systems (e.g., contract, litigation, risk, billing platforms)Knowledge of legal workflows, SOPs, and document organization practicesProficiency in Adobe Acrobat ProProficiency in Microsoft 365 (Word, Excel, PowerPoint, Teams, Forms, Copilot)Understanding of legal billing systems and spend trackingAbility to prepare and format legal correspondence, contracts, court filings, and internal documentsExperience handling and safeguarding highly confidential informationStrong document and workflow management skillsCritical thinking and problem-solvingStrong time management and prioritization in a fast-paced environmentResponsiveness across communication channels (email, phone, messaging)High attention to detail and organizational skillsAbility to adapt to new technologies and partner with ITEssential Duties and ResponsibilitiesLegal Operations & TechnologyLearn and implement new technologies to improve workflows and maximize efficiency, including utilizing Microsoft Copilot to streamline existing workflowsDesign, streamline, and manage workflows in existing and new legal technologies (including Ironclad and Microsoft Forms)Provide training to users on legal systems, tools, and workflowsLitigation & Legal ProcessesManage and report legal service of process to the Legal TeamUpdate and maintain the litigation tracker and open files for new litigation mattersPrepare litigation hold memorandaGather, organize, and securely transmit documentation to outside counselCompliance, Financial & RiskTrack third-party requests such as garnishment orders, subpoenas, and requests for videoPrepare document production, as neededReview outside counsel engagement lettersTrack outside counsel spending against the legal budgetManage payment requests for settlement of claimsReport on economic trends for the Legal TeamSupport the Company's risk management and insurance program dailyWork closely with the Company's insurance broker to obtain Certificates of InsurancePrepare and submit annual renewal applications for insuranceAdministrative SupportInteract with internal departments, health system partners, and managed entities to route issues to appropriate individualsPlan and schedule Legal Team meetings and events and maintain the team calendarPrepare and format form documents in Microsoft Word (contracts, policies, etc.)Prepare and mail hard copy documents, as neededPerform other tasks and projects, as assignedGoHealth Core ValuesGoHealth's Core Values, listed below, are essential functions of this position:Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.Physical RequirementsOffice Environment: This position is fully remote and will primarily be performed from the Team Member's home in a climate-controlled, office settingPhysical Activity: The role involves typing and may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 25 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position, as well as frequent presence during on-camera conference calls.Travel: Travel may be required, including travel between Company locations and out-of-town destinations as needed. We anticipate travel of less than five percent (5%).Safety Equipment: May require the use of safety equipment for infection prevention._____Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.Equal Employment Opportunity StatementThe Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.ADA Accommodation StatementReasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion.Compliance StatementThis job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.Set up email alerts as new job postings become available that meet your interest!All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.For applicants in California, please review our California Consumer Privacy Statement here.
