Inclusively is partnering with a major airline to hire a Senior Technical Product Engineer, TPF Production Support. Please note: this role is NOT an internal position with Inclusively but with the partner company.About Inclusively Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.Key Responsibilities Leading the technical scrum team and implementing front ends associated with the technical designs for product/project teamsLeading technical efforts in the scrum team, including continuous quality in our deliveryEnsuring the team develops implementations with quality measuring via clean pipelines, and 90%+ coverageTransforming business requirements into application architecturesDetermining feasibility & scalability of solutions, interacting with business and product owners in order to define technical solutions for customer problemsProduction issue triage, management, and prevention as neededTechnical definition and implementation for analytics, error logging/tracking, and other key functional customer interactions on delta.comUI Design reviews for feasibility, tech design, and impact analysisDevelop sustainable, accessibility compliant solutionsLong term technical debt resolutions, debt prevention & code reviewsAnalysis and implementation of Performance/Stability/Reliability/Architecture initiativesResearch & Development of POCs & innovative new ideas for customer interactions with the company.Assisting in defining alternate solutions for the business problems and providing estimates for potential new workstreamsCreating a learning culture by establishing, sharing, and enforcing best practices and lessons learnedWhat you need to succeed (minimum qualifications) Bachelor's Degree with 6-8 years of IT and/or business experience, or any equivalent combination of experience, education, and/or trainingPrior experience working with Airline and/or GDS is a plus with an understanding of architectural flows and how technologies operate/integrate.Hands on experience as a Business Analyst and writing Business Requirements.Demonstrated skills in process mapping, analytical, technical, and proven problem-solving skillsAbility to create detailed, well-written documentation for a variety of audiencesCandidate must have the ability to deliver quality work on time and translate planning into action as well as anticipate and address barriersStrong communication, relationship management and influencing skills needed to work in partnership with internal teamsResearch, analyze, and resolve ad-hoc customer problems and questions in a positive, timely and professional manner1st tier production triage/maintenance for Severity 3-5 defects.Effectively communicate status on activities and issues to customers and manager on a regular basis both verbally and in writingMaintain documentation of test results, processes, known issues, etc. to facilitate knowledge sharing across the teamHigh level of motivation, drive and confidence to step outside comfort zones when placed in new environment.Ability to multi-task, and be detail orientedAbility to quickly adapt to new tools and evolving technologies.Embrace diverse people, thinking and working stylesConsistently makes safety, security of self and others, the priorityMust be performing satisfactorily in present positionConsistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.What will give you a competitive edge (preferred qualifications) Excellent written, oral and communication skillsDevOps experience including the use of Enterprise Agile planning solutions, Agility, AI or similarExperience working with diverse teams located in various countriesExperience working in legacy airline systems, like TPF an added plusMust be able to prioritize work on multiple project teams, with the overall goal of satisfying all deployment needs and effectively supporting diverse clients.Knowledge of the Agile development methodologies and corresponding tools (ex. VersionOne)Project Management experience and previous airline business experience is preferred#J-18808-Ljbffr
