Posting Number NONAC3751Job Title Position TitlePosition Type Non-FacultyNumber of Vacancies 1Salary $39,520Department MHC Business OfficePosition Summary Under general supervision, coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.Job Duties and Responsibilities Patient Services Representative II duties may include but are not limited to the following core functions:Patient SchedulingInsurance verificationCharge EntryData EntryInsurance Follow-UpSelf-Pay Follow-Up/CollectionsRefund ManagementResponse to Patient Account InquiriesCustomer Service AdvocacySelf-Pay CollectionsMinimum Qualifications Education: 2 years of college education or Associate Degree required.Experience: 3–4 years of related experience. In lieu of education, experience may be substituted on a year‑for‑year basis.Qualifications Knowledge of third‑party insurance plan types: HMO, PPO, POS, and Indemnity.Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.Primary knowledge and understanding of the mechanisms of physician billing systems.Knowledge of safety procedures and practices in a healthcare environment.Full knowledge of HIPAA regulations.Knowledge of medical terminology.Knowledge of current federal and state laws regarding release of health information and confidentiality.Equal Employment Opportunity Statement Morehouse School of Medicine is an equal‑opportunity/equal‑access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non‑discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.Contact Morehouse School of Medicine720 Westview DriveAtlanta, GA 30310404-752-1500#J-18808-Ljbffr
