Title: AI Automation EngineerReports to: CIO (Chief Information Officer)Classification: ExemptWorkstyle: Hybrid; 3 days in officeLocation: Atlanta, GASalary: $110k - $120k(Please note that this role is not eligible for sponsorship or relocation assistance.)Who we areExtu is scaling from $60M toward $150M+, and operational efficiency will be a key driver of that growth. This role focuses on identifying and building practical automation and AI-driven solutions that improve how work gets done.We believe growth happens through smart execution, strong collaboration, and continuous improvement. Our culture balances speed with support, giving our teams the space to build, test, and improve how work gets done.Job SummaryThe AI Automation Engineer is a hands‑on individual contributor responsible for designing and implementing automation and AI-assisted solutions that improve operational efficiency across the business.This role focuses on executing against a prioritized roadmap developed in partnership with the CIO, targeting high-impact workflows where automation can reduce manual effort, improve speed, and support scalable growth.This is a builder role, not a leadership or strategy‑only position. Success is measured by delivered solutions, adoption by teams, and measurable efficiency gains.Duties and ResponsibilitiesAutomation & Solution DevelopmentDesign and implement automation solutions for repeatable, high-volume workflows (e.g., onboarding, campaign execution, reporting, support processes)Build AI‑assisted workflows using appropriate tools (e.g., Zapier, Make, n8n, APIs, LLM‑based tools)Incorporate human review checkpoints where accuracy and quality are criticalFocus on practical, maintainable solutions rather than overly complex designsWorkflow OptimizationAssess targeted business processes identified by leadership to identify inefficiencies and automation opportunitiesTranslate business needs into technical solutions that improve speed, accuracy, and scalabilityDeliver measurable improvements in time savings and process efficiencyRoadmap ExecutionPartner with the CIO to co‑develop and execute a prioritized automation roadmapContribute to prioritization based on ROI, effort, and riskProvide input on tools, systems, and opportunities for continuous improvementCross‑Functional CollaborationWork with teams across Sales, Marketing, Client Services, and Operations to understand workflow challengesBuild solutions in collaboration with stakeholders to ensure usability and adoptionSupport teams in integrating automation into their day‑to‑day workAI Enablement & SupportSupport rollout of AI tools to targeted users and teams based on business needDevelop simple, role‑specific guidance for tool usageMonitor adoption and gather feedback to improve solutions over timeTool & Process OptimizationEvaluate current tools and identify opportunities to improve efficiency or reduce wasteRecommend solutions based on cost, impact, and ease of implementationPrioritize simplicity and speed‑to‑value over over‑engineeringGeneralPerform additional duties as assigned based on business needsThis role operates within Extu's existing systems, security standards, and governance frameworksJob Specifications (Required Skills)Experience3-5+ years in technical, engineering, or operations‑related rolesHands‑on experience building automation or AI‑enabled workflows in a business environmentDemonstrated ability to deliver working solutions used by internal teamsTechnical SkillsExperience with automation tools (e.g., Zapier, Make, n8n)Familiarity with APIs, system integrations, and workflow designExposure to AI tools such as LLMs or copilots (OpenAI, Anthropic, etc.)Understanding of data handling, system access, and basic security considerationsCore CompetenciesStrong problem‑solving skills with a focus on practical executionAbility to translate business needs into technical solutionsStrong communication and collaboration skills across technical and non‑technical teamsAbility to manage multiple priorities and deliver results in a fast‑paced environmentPreferred Skills (Non‑Essential)Experience in SaaS, B2B, or digital services environmentsExposure to process improvement or workflow optimization initiativesExperience supporting adoption of new tools or systems within teamsPhysical RequirementsAbility to remain in a stationary position for extended periods while working on a computerAbility to move within the office environment as neededAbility to communicate effectively via phone, video, and in‑person meetingsWorking ConditionsHybrid work environment (home and office)Standard office setting with collaborative team interactionWhat we bring to the tableWe believe work should work for you. Here's how we show up for our team:Robust Health CoverageEmployer‑paid short‑term disability and life insuranceFlexible PTO programHybrid work flexibilityAccess to LinkedIn Learning and professional development opportunitiesEmployee recognition and rewards programsVolunteer opportunities and community involvementJoin us and be part of a team that brings energy, creativity, and purpose to every day. You'll grow your skills, shape meaningful results, and have fun doing it!Extu does not discriminate on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work. We just want to work with good people who aim to be better, and make it better, every day.#J-18808-Ljbffr
