Product Manager – BuildTime ApplicationLocation: Smyrna, GA (Onsite)Reports To: CEOAbout BuildTimeBuildTime is a fully funded, Atlanta-based B2B SaaS startup built by contractors, for contractors. We're creating the digital backbone for workforce management in the construction industry — streamlining time tracking, payroll, scheduling, and compliance across multiple job sites. Our platform is already powering top electrical contractors in the Southeast and is entering a critical phase of growth.With two live customers and a growing list of pilot partners, BuildTime is closing in on product‑market fit. We're building momentum and now looking to add a Product Manager focused on driving the core application experience across web, mobile, and backend systems.The OpportunityWe're hiring a Product Manager – BuildTime Application to own the delivery, evolution, and scaling of our core product. This role is focused on the application that foremen, project managers, HR leaders, and payroll teams use every day to run their operations.As a startup, this role blends product ownership and project management. You'll drive sprint execution, roadmap planning, and backlog management — while also ensuring delivery milestones are met and cross‑functional stakeholders are aligned.You'll be responsible for improving our product for an initial 10 pilot customers, ensuring it meets the needs of diverse personas and reaches product‑market fit. From there, you'll collaborate closely with our Customer Lifecycle PM to support our shift into a growth mindset, ensuring the app scales with customer needs and team capacity.Beyond core delivery, you'll also help us identify and shape the future — spotting growth opportunities both in our current customer paid tier and defining and driving a future paid tier that we would begin to build in 2026.This is a highly visible, hands‑on leadership role in the product team.Key ResponsibilitiesOwn the web, mobile, and backend experience of the BuildTime applicationAct as both product and project lead, managing sprints, backlog, and delivery milestonesExecute and evolve the application roadmap to support 10 pilot customers and beyondPrioritize bug fixes, polish, and core usability to drive daily valuePartner with the Customer Lifecycle PM to align the in‑app and in‑trial customer experience with the customer lifecycle experience to support scale and business growthWork closely with engineering and leadership to define priorities and ensure alignmentBuild deep relationships with end users — field foremen, project managers, HR/payroll leads — to uncover pain points, priorities, and context. Lead with empathy, not assumption, to design experiences that align with how tradespeople actually work and win their trust through usability and clear value.Identify opportunities for improvement within current pricing tier and lay the foundation for a future paid tier of features — including user research, persona segmentation, backlog creation, prioritization, and go‑to‑market strategy in collaboration with leadership.Define success metrics for app performance, adoption, and satisfaction across personasWhat We're Looking For4+ years experience in product management, ideally in a B2B SaaS or workforce tech environmentExperience delivering customer‑facing web and mobile applicationsStrong organizational and delivery skills: backlog management, sprint planning, milestone trackingExcellent at identifying trade‑offs and navigating ambiguity in a startup contextDeep user empathy — especially for diverse personas and the tradespeople we serve in the likes of contractors, foremen, and back‑office teamsStrong communicator and collaborator, especially with engineering, design, and CSHands‑on mindset; thrives in early‑stage, high‑ownership environmentsComfortable driving both current tier success and longer‑term roadmap visionWhy BuildTimeLead one of the most critical product areas at a pivotal stageWork alongside a mission‑driven founding team building for a real‑world marketHelp scale a platform that makes life easier for contractors, field teams, and project managersWork directly with local and engaging pilot customers to shape BuildTime's core experience for tradespeople, project managers, payroll and HRCompetitive compensation, and leadership opportunity at a high‑growth stageWhat We OfferMedical/Health Benefits: Medical, Life Insurance, Disability 100% employer paid; HSA (annual employer contribution); Accident, Critical Care, Dental, Family Life Insurance, Hospital Indemnity, and Vision; Onsite Fitness Center; Health and Wellness Program; Employee Assistance Program (EAP); Training and DevelopmentAdditional Employment Benefits: 401k Retirement & Profit Sharing + Financial Advisory Services; Paid Holidays; Paid Vacation; Training and Development; Tuition ReimbursementCustomer Success AssociateLocation: …Reports To: …The OpportunityWe're looking for a Customer Success Associate who thrives at the intersection of product, support, and relationship‑building. You'll monitor customer activity across the platform, use insights from Intercom and product analytics to guide engagement, and proactively reach out to users who are stalled, confused, or ready to expand.You'll be a direct line of support for customers during their journey — whether they're just exploring the product, onboarding during a pilot, or managing live field operations.Key ResponsibilitiesMonitor customer activity and lifecycle stages using Intercom, in‑app analytics, and platform signalsSupport customers via chat, email, and occasional phone calls across the trial, pilot, onboarding, and live usage phasesIdentify and reach out to stalled, inactive, or high‑potential accounts with targeted supportMaintain responsive coverage of the in‑platform chat, offering timely and helpful assistancePartner with the Head of Sales to share updates on active prospects and coordinate engagement strategyWork closely with product managers to surface usability feedback, friction points, and opportunities for product improvementTrack and document key customer insights to help inform onboarding flows, support content, and product roadmapContribute ideas to enhance the product‑led customer journey with better tools, automation, or processesWhat We're Looking For2-4 years in a customer‑facing role, ideally in B2B SaaS or tech supportFamiliarity with product‑led growth models and working with product and sales teamsStrong written communication skills for effective and professional chat/email interactionComfort with platforms like Intercom, CRM tools, and basic analytics dashboardsExperience or familiarity with commercial construction is strongly preferred — including roles in field supervision, operations, payroll, or HREmpathy for customers of varying tech literacy — from payroll admins to field supervisorsOrganized, self‑motivated, and comfortable navigating evolving startup processesBonus: experience supporting customers in union environments or compliance‑heavy workflowsWhy Join BuildTimeBe part of a small, agile team shaping how the construction workforce adopts modern technologyWork hands‑on with customers and directly influence their success and satisfactionCollaborate closely with product and sales to improve the user journeyCompetitive compensation and a mission‑driven cultureWhat We OfferMedical/Health Benefits: Medical, Life Insurance, Disability 100% employer paid; HSA (annual employer contribution); Accident, Critical Care, Dental, Family Life Insurance, Hospital Indemnity, and Vision; Onsite Fitness Center; Health and Wellness Program; Employee Assistance Program (EAP); Training and DevelopmentAdditional Employment Benefits: 401k Retirement & Profit Sharing + Financial Advisory Services; Paid Holidays; Paid Vacation; Training and Development; Tuition ReimbursementSenior Mobile Engineer (iOS + Android)Location: Atlanta, GA (On‑site only)Reports To: Head of Engineering / Lead Mobile EngineerAbout BuildTimeBuildTime is a fully funded, Atlanta‑based B2B SaaS startup built by contractors, for contractors. We help commercial electrical contractors manage large workforces across multiple job sites with accurate time tracking, scheduling, payroll, and compliance, especially in union contractors.Our mobile apps are central to the supervisor experience in the field. Foremen and supervisors use BuildTime on iPhone, iPad, and Android devices to track time, manage crews, handle exceptions, and submit job information from the field. Our iOS app is more mature and has dedicated leadership in place. Our Android app is behind and now needs stronger ownership and direction as part of our broader mobile strategy.The OpportunityWe have a Senior iOS Engineer in place who is leading the architecture and direction of the iOS app. We are now hiring a Senior Mobile Engineer who will work alongside that lead, contribute to iOS delivery, and also take meaningful responsibility for our Android application.This role will:Support and accelerate iOS development, especially around feature parity with the web app and new supervisor capabilitiesTake ownership of Android development efforts, helping close gaps, improve the experience, and guide how Android evolvesWork closely with Product, backend, and web teams to ensure that our mobile experience stays aligned across platformsThis is a hands‑on, on‑site role for someone who can both execute and help make strong decisions across our mobile stack.What You Will Do1. Support and Expand the iOS Supervisor AppImplement features and improvements in our iOS and iPadOS app for field supervisors and foremenFocus on supporting parity with key web features and new supervisor experiencesCollaborate closely with the Senior iOS Lead on architecture, patterns, and technical decisionsEnsure the app works well in real jobsite conditions such as low connectivity, time pressure, and rugged environments2. Take Responsibility for AndroidOwn day‑to‑day Android development priorities and executionHelp bring the Android app forward toward parity on the most important supervisor workflowsEvaluate technical approaches and help guide how BuildTime should invest in Android over timeWork with the team to identify where Android should match iOS, where it may differ, and what needs to come nextProvide practical technical direction on Android architecture, maintainability, and roadmap support3. Ensure Reliability, Offline Support, and PerformanceHelp design and implement offline‑first patterns, background sync, and local data storage across mobile platformsFocus on stability, performance, and responsiveness of the mobile experienceWork closely with backend and infrastructure teams to design APIs and data flows that support mobile constraintsInstrument the app with analytics and logging to support monitoring and troubleshooting4. Collaborate with Web, Backend, and Product TeamsWork closely with backend engineers working in Node.js and MongoDB and with web engineers working in ReactParticipate in sprint planning, design reviews, and cross‑functional discussionsPair with product managers to refine requirements and ensure workflows make sense for supervisors, project managers, HR, and payroll usersHelp ensure that mobile features align with broader product priorities and platform direction5. Own Quality and DeliveryWrite clean, testable, maintainable code in Swift and iOS frameworks, and in Kotlin or Java for AndroidContribute to unit tests, integration tests, and UI tests where appropriateWork closely with QA and automation to catch issues early and maintain a high quality barParticipate in code reviews and help raise standards across the mobile codebaseWhat We Are Looking For5 to 9+ years of professional experience in mobile developmentStrong proficiency in iOS development using SwiftMeaningful experience in Android development using Kotlin or JavaExperience building and shipping production mobile apps that handle real world usage and constraintsAbility to work effectively supporting iOS leadership while also taking ownership of Android executionUnderstanding of offline support, background sync, and data synchronization patternsComfort working on site in Atlanta and collaborating daily with engineers, product managers, and customer‑facing teamsBonus: experience building tools for non‑technical users, field workers, or operations teams, especially in construction or related industriesWhy Join BuildTimeJoin a small, high‑impact engineering team where your work directly affects how crews and supervisors work every dayWork alongside an experienced Senior iOS Lead while owning meaningful Android responsibilityHelp shape the future of BuildTime's mobile platform across both iOS and AndroidBuild software that solves real operational challenges for commercial electrical contractorsCompetitive compensation and the opportunity to grow with a fully funded, on‑site, Atlanta‑based startupImplementation Project ManagerLocation: Atlanta, GA (On‑site only)Reports To: Head of Customer Success / CEOTeam: Customer SuccessAbout BuildTimeBuildTime is a fully funded, Atlanta‑based B2B SaaS startup built by contractors, for contractors. We help commercial electrical contractors manage large workforces across multiple job sites with accurate time tracking, scheduling, payroll, and compliance, especially in union contractors.We are live with early customers, approaching product‑market fit, and building the foundation to scale. Customer implementation is one of the most critical parts of that journey. Customers need to get set up quickly, confidently, and with minimal friction so they can begin realizing value right away.The OpportunityWe are hiring an Implementation Project Manager to own customer implementations from kickoff through launch and first field rollout. This is a highly execution‑oriented role for someone who can organize work, communicate clearly, move quickly, and get things done.BuildTime implementations are often short and intense. Some may follow a 4‑Day Fast Path, where the goal is to move a customer from setup to Day5 field rollout in just a few days — as few as two! These implementations include customer data readiness, ERP coordination, payroll export validation, union rules configuration, office and supervisor training, hardware readiness, and go‑live planning.Initially, the role will include some travel, especially for larger customers where on‑site support helps ensure success as we establish our process and reputation. This role sits within Customer Success and will help define how BuildTime executes implementations at scale.What You Will DoOwn implementation projects from kickoff through go‑live and early field rolloutCoordinate all activities required to launch customers successfully, including setup, scheduling, stakeholder alignment, training, and launch readinessManage multiple customer implementations at the same time, often with short timelines and overlapping milestonesKeep projects moving by identifying blockers early and driving next steps to completion2. Own Data, ERP, Payroll, and Union ReadinessCoordinate customer data readiness, including employees, jobs, phases, and related setup dependenciesWork with customer ERP and payroll stakeholders to support exports, imports, field mapping, and payroll alignmentHelp ensure payroll exports are validated and aligned with customer processesCoordinate setup and validation of union rules for initial rollout groupsTrack implementation readiness across all setup work so customers are fully prepared to launch3. Coordinate Training and EnablementOrganize and support role‑based training for Project Managers, Project Assistants, HR and Payroll teams, and Field supervisorsHelp customers understand how BuildTime fits into their workflows and what “day one” looks like for each roleEnsure supervisors are prepared to manage crew, capture time, review exceptions, and submit time independently at go‑liveSupport early adoption and issue resolution during initial rollout4. Manage Field Readiness and Launch LogisticsCoordinate field rollout readiness for larger or more complex launchesSupport planning for badges, badge printing, clock‑in stations, device readiness, and site logisticsHelp ensure stations are staged, supervisors are ready, and the first crew can successfully clock in and start using BuildTimeTravel when needed for larger implementations or key launch moments5. Communicate Clearly and Drive AccountabilityServe as the primary point of contact for customers during implementationSet expectations, communicate status, and keep both internal and external stakeholders alignedRun implementation meetings, document follow‑ups, and ensure action items are completedWork cross‑functionally with Sales, Product, Customer Success, and Engineering to ensure successful launches6. Build and Improve the Implementation ProcessHelp define and refine BuildTime's implementation playbooks, checklists, timelines, and communication templatesUse milestone‑based and day‑by‑day exit criteria to keep implementations on trackIdentify recurring patterns, friction points, and opportunities to streamline implementationsPartner with Product and Customer Success to improve onboarding and reduce manual effort over timeContribute to the foundation of a scalable Customer Success motionWhat We Are Looking For4 to 8+ years of experience in implementation, project management, onboarding, customer success, or a similar customer‑facing execution roleStrong ability to manage multiple projects at once and keep details organized under tight timelinesExcellent verbal and written communication skillsProven track record of driving action, following through, and getting things doneComfortable leading customer conversations and setting expectations clearlyStrong cross‑functional instincts and ability to work with Sales, Product, Customer Success, and EngineeringWillingness to travel as needed, particularly in the early phase for larger customer rolloutsExperience in B2B SaaS is preferredNice to have:Experience with ERP, payroll, HR, or operational systemsExperience in construction, field operations, workforce software, or other operationally complex environmentsFamiliarity with commercial contractors or union contractor environmentsExperience helping define or improve customer success or implementation processes in a growing companyWhy Join BuildTimePlay a critical role in helping customers successfully launch and adopt BuildTimeJoin a fast‑moving startup where your work will directly shape customer outcomes and internal processWork closely with leadership and help define how Customer Success operates as we growBe part of a team building software for an industry that powers critical infrastructureCompetitive compensation and the opportunity to grow into broader leadership over time#J-18808-Ljbffr
