PURPOSE OF THE POSITION: The PAC Commercial Sales Coordinator supports the North American PAC business by managing our dealer networks and sales team through business health analysis, product information accuracy and marketing material distribution. This motivated problem solver will oversee monthly dealer wholesale orders, new dealer on-boarding, product accuracy, product positioning and product pricing. This person will be the key point of contact for dealers supporting a Multi-Million Dollar a year business.Please note: This role requires the post holder to have the ability to travel and work independently.MAJOR RESPONSIBILITIES: This is not a complete list of responsibilitiesCore ResponsibilityTo increase the Retail turn on Triumph Parts, Accessories, Clothing and Lubricants through our Dealer network and North American Sales teamWork in conjunction to support Triumph UK PAC Department to integrate and execute all Global PAC programsSupport the North American sales team dailySupport the North American marketing and press relations teamImprove Dealer support and communication on everything PACManage dealer network PAC sales performance on a monthly basis (Wholesales and Returns) Enter monthly dealer orders in TOLManage dealer inventory and sales reporting to ensure 100% reportingMonitor dealer inventory levels through the Aftersales Management PlatformMonthly dealer performance tracking: identify key opportunities for dealer level improvement (top seller report, top selling items, top potential growth dealers and biggest opportunity items)On-boarding new dealers and troubleshooting current dealer issues to improve wholesale and retail sales Working with key dealers to analyze inventory and retail opportunitiesEnsure most accurate and up to date product information and most affective messaging across multiple platforms both dealer and consumer facing Proofing orders and marketing information for accuracyEntering and maintaining product information in internal databaseUpdate and maintain electronic parts catalog with new productCreate and update merchandise guidelines for dealer networkBuild PlanogramsMaintenance of showroom & samplesProduct Benchmarking- Price Spec, competitive analysis document Research competitor product and pricingCreate trend reports by researching and reviewing current industry trendsAttend events and document latest trendsMarketing Point of Purchase (POP) material management across PAC: Provide feedback on POP plan based on dealer driven needsAssist in forming key strategic partnerships focused on liquidating aged inventory and extending our retail channelsWork special events as requiredKNOWLEDGE, SKILLS AND ABILITIES KnowledgeExcellent working knowledge of latest market practices and benchmarking how other organizations do similar things in order to achieve improved processes, services and productsStrong track record of organizing and coordinating a range of planning, budgeting and reporting activities with varying deadlines.Experience in budgeting and basic financial management (e.g input into management accounts, creating and updating sales forecasts).Understanding and proven record of marketing and merchandising in a retail environment from concept to implementation.Proven record creating marketing collateral can include (imagery, Point of Purchase displays, product placements and seasonal displays) across multiple channels (Social, eCommerce, Consumer and email).Proven experience of achieving results in a team environment and managing customer expectations appropriatelyAbility to understand technical product detailsSkills Ability to take a data driven approach to dealership problemsAbility to multitask in a team-oriented environment and think outside of the boxHighly organized and deadline oriented with an ability to prioritizeStrong Computer Skills- specifically Excel, Word and Power PointAbility to manage relationships across a large dealer networkAbility to coordinate PAC integration at Motorcycle events (Samples, marketing material and potential on site set up guidance)Excellent customer service skillsExcellent communication skills, both written and verbalAbilitiesRequired to travel to dealers, variety of customer and industry related events, both domestically and internationally ~ 20 - 25%Ability to merchandise Triumph Dealership to meet Triumph PAAC requirements Ability to multitask in a team-oriented environment and think outside of the boxAbility to move all Triumph motorcycles at events or within the Triumph officeKeep the designated PAC areas (showroom, warehouse) current, clean, neat, organizedAbility to welcome customers or guests into the Triumph officeRELATIONSHIPS Internal Establish and cultivate good working relationships with all team members, in the office and the fieldExternal Establishing trust and a positive relationship with customers, dealers and vendorsAUTHORITY Can act independently within the parameters of the role or specific task assigned, more complex decisions including but not limited to financial decisions must be approved by managementEDUCATION Bachelor's Degree preferred1-3 Years of Retail / Vendor Experience with an understanding of the Dealer Business ModelMotorcycle industry experience preferredTRAINING Immediate training on the job includes a Brand Induction (UK created) to understand the history and vision of the company from a branding perspectiveContinued training on internal systemsPHYSICAL REQUIREMENTS OF THE JOB Ability to perform basic job dutiesAbility to lift 30 lbs.Sitting, standing, walking, bending at the kneeMoving of motorcycles
