Job SummaryThe role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in-depth knowledge about Food & Beverage in addition to superior customer relation skills. Excellent communication is essential to build a rapport with guests and lead a team.Duties & ResponsibilitiesShowing guests to tables during Lunch and Dinner ServiceGreeting and escorting guests with a professional and positive attitudeOverseeing the flow of guests within the restaurantManaging the front of the house teamLiaison between kitchen staff and floor staffMaintaining ambience of the restaurant, such as lighting, music, cleanliness, and hygieneOverseeing and proactively dealing with guest queries and complaintsAdvising guests on menus and beverage choicesQualificationsAble to communicate clearly and possess a good command of verbal and written English. Additional language skills, such as French, would be a distinct advantage and benefit.A minimum of 2 years' experience working within a Fine Dining establishment as captain or supervisor.Excellent customer service skills and ability to understand and respond to individual guests' needs and requirements.A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.Ability to think on your feet and under pressure while maintaining a positive outlook.Career minded and looking to grow into a General Manager Position within 1-2 years.Physical DemandsThis position is very active and requires standing for long periods of time. The position may require occasional lifting of products weighing up to 20 pounds.Position Type and Expected Hours of WorkThis position regularly requires long hours and a schedule that fluctuates based on business needs.Job InfoCompany: Le Colonial - AtlantaPosition: Restaurant Service ManagerWork Location: AtlantaCountry: US#J-18808-Ljbffr
