Overview We are looking for a seasoned, strategic, and highly motivated Brand Experience leader to help shape and drive the end-to-end Jimmy John's brand experience across channels, touchpoints, and initiatives. This role is designed for a manager-level professional who brings strong ownership, independent judgment, and the ability to lead complex workstreams that deliver meaningful business impact.Brand Experience Manager role The Brand Experience Manager is a key contributor within Jimmy John's fast-paced, growth-oriented culture and plays a critical role in driving sustained sales and brand growth for both the brand and franchisees. This individual is expected to operate as a hands-on leader—setting direction, influencing cross-functional partners, and motivating teams to deliver against long-range growth objectives.Responsibilities / Duties Leading the identification, development, and execution of strategic growth initiatives that enhance the Jimmy John's brand experience across menu/culinary innovation, delivery and digital experience, loyalty, promotions, ecommerce, and pricing. Works closely with the Director of Brand Experience Strategy and serves as a primary point of integration across Inspire Brands' shared services teams.Onsite requirement: This position is required onsite 4 days per week, typically Monday-Thursday.Supervisory Responsibilities: May provide informal leadership, mentorship, and day-to-day guidance to Associate Managers or junior team members; leads cross functional teams and external partners without direct authority.Essential duties and responsibilities: Owns and leads brand experience roadmaps for discovery, testing, and launch of high impact growth initiatives aligned to long range plan (LRP) sales targets; partners with Director to shape strategic priorities; leads cross functional workstreams across Brand, Supply Chain, Culinary, Category Management, Integrated Marketing Communications, Customer Marketing/Loyalty, Digital Retail, Revenue Management, Training, Operations, Analytics, and Consumer Insights; oversees design and execution of market tests; synthesizes and socializes test learnings; triangulates consumer behavior, operational performance, and financial data; identifies competitive gaps and white space opportunities; translates data into insights that drive improvements; develops executive level presentations.Qualifications Education:Minimum: 4-year degree in business, marketing, economics, engineering, or related field (MBA preferred).Professional Experience:Minimum: 5+ to 8 years of experience in brand marketing, brand experience, strategy, consulting, or related discipline.Experience leading complex, cross-functional initiatives with measurable business outcomes.Required Skills Strong understanding of brand experience principles and their application within a QSR or consumer-facing business.Ability to quickly develop deep knowledge of the QSR industry, consumer behavior, and performance metrics.Strategic, structured problem-solver with strong analytical and critical thinking skills.Proven project and program management capabilities across long-term, multi-phase initiatives.Comfortable working with large volumes of first- and third-party data and turning insights into actions.Advanced proficiency in Excel and PowerPoint; experience with Tableau/Power BI for analytics.Strong communication, influence, and stakeholder-management skills.#J-18808-Ljbffr
