aiLegal Controller & Operations Director, Immigration Legal Services – Atlanta, GA (Full Time)The Operations Director will lead and optimize the firm's operational infrastructure. They will supervise external partners (bookkeeper, CPA, recruiter, vendors) and ensure seamless coordination of internal performance reviews, employee benefits, vendor management, accounts payable/receivable, compliance, and SOP development.About aiLegalaiLegal is an immigration law firm powered by AI technology with a strong reputation for delivering excellence, efficiency, and client‑centric service. We handle a wide spectrum of immigration cases including family immigration, humanitarian matters, business immigration, consular processing, removal defense, and federal litigation.We operate on a flat rate model with assigned credit hours per case type and enforce high accountability in meeting deadlines and productivity benchmarks. Each team member is expected to deliver at least 100 credit hours per month, and the Managing Attorney ensures that the team collectively delivers the required credit hours.Our unique service model ensures speed, standardization, and client satisfaction by structuring every case into a clear assembly‑line pipeline.Position OverviewLocation: AtlantaEmployment Type: Full‑timeCompensation: Competitive base salary + performance bonusesReports to: Managing PartnerKey ResponsibilitiesLeadership & People ManagementDirectly supervise the recruiter and bookkeeper, providing coaching, performance reviews, and accountabilityFoster a culture of accountability, operational excellence, and collaboration across staffRecords and Information ManagementDevelop and enforce policies for organizing, storing, and securing all firm records (physical and digital)Oversee Office Manager in maintaining filing systems, archives, and retrieval protocolsManage relationship with external CPA, ensuring timely AP/AR processing, reconciliations, and reportingReview and validate financial reports for accuracy and completenessEnsure billing, collections, and vendor payments are tracked and escalated if delayedCoordinate with CPA for audits, tax filings, and compliance reportingPerformance and HR OperationsOversee employee performance review process and documentationSupervise administration of benefits and ensure compliance with employment lawsWork with leadership on training, onboarding, and staff engagement initiativesCompliance and Risk ManagementEnsure compliance with federal, state, and local regulations for employment, licenses, insurance, and othersOversee vendor agreements and risk protocols to minimize exposureSystems & Process ManagementDraft, update, and enforce SOPs across all firm functionsIdentify and implement process improvement and technology solutionsEnsure timely delivery of operational reports in Finance, HR, and Firm PerformanceVendor and Office OversightSupervise Office Manager on vendor management, facilities, IT, and office operationsNegotiate and evaluate vendor contractsEnsure both in‑office and remote staff receive the operational support neededQualificationsBachelor's degree in Business Administration, Operations Management, or related field; MBA and CPA license preferred7+ years in operations/management, preferably in law or professional servicesProven success supervising staff and managing external contractors/vendorsStrong knowledge of HR, AP/AR oversight, compliance, and vendor negotiationsExcellent leadership, communication, and project management skillsTech‑savvy, proficient with accounting systems and productivity tools such as Jira and ConfluenceLeadership : Build accountability and alignment with direct reportsOperational Excellence : Balance strategy with day‑to‑day problem solvingFinancial Acumen : Read, review, and validate financial reportsProcess‑Drive : Create and enforce SOPs for scalable growthVendor Management : Identify competent vendors, hold vendors accountable to deliverables and standardsCompensation and BenefitsCompetitive base salary + performance‑based bonusesHealth, dental, vision, and life insurance401(k) with employer contributionPaid time off, CLE / professional development budget, and bar duesCareer growth opportunity in a fast‑scaling, technology‑driven practiceWhy Join aiLegalBe part of a visionary firm revolutionizing immigration law through AI and automationCollaborate with a high‑performing, mission‑driven teamEnjoy a culture of transparency, innovation, and recognitionGain opportunities for career growth and leadership advancementCompetitive pay structure with performance incentives and bonuses#J-18808-Ljbffr
