Job Summary The Certified Medical Assistant (CMA) performs patient care duties in the ambulatory clinic environment. The CMA functions under the direct supervision of the physician while performing clinical tasks during patient care, and reports to the clinic manager for administrative supervision, staff development, and orientation. The CMA demonstrates competency in all skills related to patient care, maintains an inventory of examination room supplies, assists in efficient patient flow, ensures patient safety, and serves as a role model for other CMAs in the clinical area.Qualifications High School Diploma or GEDCurrent American Heart Association BLS CertificationCurrent Medical Assistant Certification by an approved National Examination Agency (e.g., Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT), Certified Clinical Medical Assistant (CCMA) from the National Healthcare Association (NHA))Interpersonal and communication skills with patients, families, physicians, and other health care team members to foster optimal quality of outpatient careCore Competencies Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care prioritizing patient and family well-being.Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and deliver exceptional patient care.Benefits Medical, dental, vision, and prescription drug coverageRetirement savings plans with employer contributions, life insurance, and disability coveragePaid time off, holidays, and family leave benefitsTuition reimbursement, professional development programs, and opportunities for advancementEmployee Assistance Program (EAP), wellness initiatives, and discounts on servicesEqual Opportunity Employer Statement Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.#J-18808-Ljbffr
