Description
Job Description:
Title: Operations Specialist I – Carrier & Licensing Operations
Fully remote position
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations
About the Role: The Operations Specialist I ensures all IOA entities, producers, and employees are compliant with carrier/broker and state licensing requirements, ensuring our partners continually meet IOA standards. This role involves processing agency appointments, contracts, and book transfers, managing sales team access to carriers and brokers, and coordinating and executing agency and producer licensing activities.
Key Responsibilities:
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Deliver Outstanding Service: Apply discretion and independent judgment to deliver outstanding service, anticipating needs, maintaining professional communication, and responding quickly with customized solutions.
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Develop Positive Relationships: Maintain positive, productive relationships with IOA leadership, peers, co-workers, teammates, and employees.
Ideal Candidate Qualifications:
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1+ years of insurance industry experience, including licensing, compliance, and/or contract administration
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High School Diploma (or equivalent)
Exceptional administrative, multitasking, and organization skills, with superior attention to detail
What We Offer:
What to Expect (Application Process):
Salary Range
The expected pay range for this position is $21.00 to $23.50 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
