SummaryThe Boutique Director leads the Lenox Square boutique to achieve and exceed sales goals through strategic clienteling, team leadership and operational management. This role is responsible for driving business performance, developing staff, and ensuring a luxury client experience. The director oversees daily boutique operations, staffing and budgeting while staying current on market and watch trends.ResponsibilitiesAchieve and exceed goals through sales strategies, clienteling and sourcing new clientsEvaluate team performance, provide coaching and create action plans for staff developmentMonitor market competition, watch trends and client shopping behaviorsStrategically forecast, plan and manage payroll, staffing and boutique budgetManage daily operational tasks according to company standards and support building leadershipAssist with recruitment, retention and training; cascade product knowledge to the teamFoster a boutique environment that delivers renowned and authentic luxury servicePerform other tasks and responsibilities as assigned by managementRequirements2+ years of retail service experience required, preferably in a luxury retail environmentHigh school diploma or equivalent; college degree or equivalent work experience preferredCurrent knowledge of watch trends and competition in the marketplaceProficiency with MS Office and experience using retail systems (labor management, inventory, sales reporting)Effective oral and written communication skills and ability to work a flexible schedule including nights, weekends and holidays#J-18808-Ljbffr
