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Partnership Manager

TRC Talent Solutions • [Non-Executive Management] All • Atlanta, GA • 3h ago

Required Education, Skills and Experience

Education: Bachelor's Degree, related experience, or a combination of both.
Experience:
- Minimum 2 years work experience in Project and/or Customer Account Management (preferably in the nutrition/supplement industry), Food Manufacturing, Beverage, Flavor, or Pharmaceutical environment.
- Minimum 2 years work experience in Project Management, Customer Account Management, or like role/technical experience.
- Experience using an ERP System.
Skills:
- Proficient in Microsoft Office Suite.
- Strong verbal and written communication skills, including timely follow-up and commitment to deliverables.
- Ability and proven success developing strong cross-functional relationships to drive collaboration and results.
- Ability to perform tasks autonomously or under minor supervision while maintaining accuracy, completeness, and sound judgment.
- Ability to delegate key tasks.
- Ability to balance workload and prioritize as needed.
- Well organized with time management skills.
- Strong attention to detail.
- Strong problem solving and conflict resolution skills.
- Able to consume and sample food ingredients and allergens.

Preferred Education, Skills, and Experience

Education: Minimum B.S. in Food Science or related technical or engineering degree preferred with 2-4 years' experience, or M.S. degree with 1-2 years' experience.
Certifications: PMP Project Management Profession or Project Management coursework preferred.
Experience: 2+ years' Account Management experience.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Client & Project Management: Facilitate and manage all aspects of client engagement and projects from ideation to finished product shipment. Provide technical and communication support (internal/external) to keep opportunities on track and promptly address delays.
Process Expertise: Comprehensive understanding of the product, project, and manufacturing lifecycles and processes, including timing, tasks, roles of cross-functional departments, and critical milestones. Technical understanding of product process and contract manufacturing.
Client On-Boarding: Effectively facilitate and manage the on-boarding of multiple client products and existing portfolio production orders, providing timely updates to key stakeholders.
Problem-Solving: Skillfully navigate stressful, undefined, and/or ambiguous environments while maintaining work accuracy. Manage projects with moderate to high complexity, working closely with business partners to define product requirements and develop project timelines.
Systems & Operations: Effective utilization of ERP System. Regular follow-up on all open client requests and orders. Comply with all safety and SOP procedures.
Collaboration: Develop and foster internal and external partnerships. Collaborate well within a diverse environment to accomplish responsibilities satisfying client and business needs. Manage, communicate, and facilitate client requests.
Core Work Traits: Works with urgency. Strong attention to detail.

Cognitive & Communication Functions

Cognitive (Reasoning): Apply logical or scientific thinking to a wide range of intellectual and practical problems. Deal with abstract and concrete variables. Comprehend complex, hard-to-understand concepts.
Mathematics: Perform ordinary arithmetic, algebraic, and geometric procedures in standard, practical applications.
Communication (Speech & Composition): Expression level to communicate fluently in English with employees/customers. Vocalize and explain detailed data and problem-solve in-person, by telephone, and via video conferences. Capable of interpreting technical materials and adapting communication for the listener. Routinely draft narrative information and compose routine correspondence on own initiative.

Non-essential Functions & Other

Non-essential: Able to assist and fill in for other department members as needed.
Work Environment: Office and lab environment. Routinely uses lab equipment and standard office equipment.
Travel: Minimal travel required (infrequently, e.g., annually).