Title: Manager of Group Insurance Customer Care
Location: Atlanta, GA
On-site work location; after traning period (3 to 6 months, 1 day WFH)
- Minimum 2-4 years of experience in Group Insurance operations
- Bachelor's degree in Business Administration, Insurance, Finance, or a related field
- 3+ years of experience in leading insurance operations with a focus on group life and health products
- Proven experience in leadership and team management within a complex operational environment
- Exhibit strong attention to detail, time management, and decision-making skills.
- Knowledge of the life and health insurance industry preferred
- Superior customer service skills. Displays commitment to excellence and demonstrates accuracy and thoroughness.
- Must be able to perform well in a fast-paced work atmosphere.
- Demonstrated ability to manage multiple tasks, schedules, and deliverables,
- Strong leadership and organizational skills with a proven ability to effectively influence others and resolve client and technical issue
- Excellent written and verbal communication skills
- Proficient in MS Word and PowerPoint
