SummaryThe Alterations and Tailor Shop Manager leads the store alterations department, ensuring high-quality tailoring services and exceptional customer service. This role coaches and develops shop employees, manages workflow and scheduling to meet promised completion dates, and oversees shop operations and labor expenses. The manager recruits and hires talent and enforces shop procedures and quality standards.ResponsibilitiesCoach, train, and develop shop employees on fit, procedures, and quality standardsIdentify, recruit, hire, and onboard alterations and tailoring staffOversee alterations/tailoring workflow and prioritize workload to meet promised completion datesEnsure alterations are completed according to shop guidelines and quality standardsManage shop scheduling, office tasks, and labor expensesMaintain safe and proper use of all shop equipmentRequirementsPrevious experience in alterations and tailoringUnderstanding of safe and proper use of shop equipmentClear and professional communication with co-workers and customersHigh level of ownership, accountability, and initiativeAbility to work a flexible schedule based on department and store needsHigh school diploma or equivalent preferred#J-18808-Ljbffr
