Role Overview We are looking for a strategic and execution-focused Principal Product Manager to own and scale our Global Supply Chain Shipping and Logistics platform. This role will lead product capabilities across carrier integrations, transportation management, package and freight lifecycle management, supporting DTC (B2C), Wholesale (B2B), and Enterprise fulfillment models.This role will work closely with Logistics, Transportation, Operations, Customs & Trade Compliance, Engineering, and Digital Experience teams to deliver scalable, cost-efficient, and customer-centric solutions globally.How you will make an impact:Product Strategy & Platform OwnershipOwn the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2BDevelop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments.Drive platform decisions that balance customer experience, operational scalability, compliance, and costCross-Functional LeadershipPartner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutionsCollaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiencesWork closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibilityShipping & Logistics CapabilitiesLead development of carrier integrations (parcel, freight, last-mile, regional carriers)Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillmentDrive package lifecycle management including label generation, tracking, delivery events, exceptionsOwn TMS product strategy, including Build vs Buy evaluation, Vendor assessment, selection, and integration strategyExecution & DeliveryTranslate strategy into clear product requirements, epics, and success metricsLead backlog prioritization and sprint planning with engineering teamsDrive alignment across stakeholders and manage dependencies across complex systemsData, Metrics & OptimizationDefine and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution marginUse data and experimentation to optimize shipping options, transit times, and customer promisesIdentify opportunities for automation, cost savings, and operational efficiencyWhat you bring to the team:Required8–12+ years of experience in Product Management, with significant ownership of shipping, logistics, or supply chain platformsDeep understanding of e-commerce shipping, carrier integrations, transportation management, and fulfillment operationsExperience working with global carriers and multi-region logistics networksProven ability to lead complex, cross-functional initiatives from concept through launchStrong analytical, communication, and stakeholder management skillsPreferredExperience with TMS, OMS, WMS, or custom logistics platformsBackground in B2C and B2B e-commerce at scaleExperience supporting peak events (holiday, promotional surges) and operational resilienceFamiliarity with returns, reverse logistics, and last-mile delivery models#J-18808-Ljbffr
