Clinical Care Assistant
Responsible for assisting the physician in clinical care of all patients to include patient assessment, develop and administration of the patient care plan, intervention, and evaluation. Will have advanced responsibilities to assist in the day to day clinical operations of the office.
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
*GEORGIA LICENSED PRACTICAL NURSE OR MULTISTATE NURSING LICENSE
*HEALTHCARE PROVIDER (CPR)
Qualifications
*Three or more years of related experience in oncology, Acute Care, or infusion experience as a LPN required.
*Must possess the sense of discipline to work in accordance with accepted clinical standards.
*Must maintain high degree of confidentiality.
*Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital, and or other physician.
*Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
*Prior experience performing oncology tests & labs required.
*NOTE: BLS within 1 month
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities:
*Asks patients about care obtained outside the practice. Assesses racial and ethnic diversity of its population. Provides interpretation or bilingual services to meet the language needs of its population. Participates in a structured communication process, i.e. huddles.
*Identify and Manage Patient Population: Collect and review clinical data i.e., problem list, allergies. BP, height and weight, tobacco use, current medications. Completes comprehensive health assessment. Provides input for three different preventive care services. Provides input for three chronic care services.
*Plan and Manage Care: Conducts pre-visit preparations. Provides a written plan of care for the patient family. Assesses and addresses barriers when the patient has not met treatment goals. Identifies patients who may benefit from additional care management support. Reviews and reconciles medication with patient's families. Provides information about new prescriptions. Assesses understanding about medication and barriers to adherence. Documents over the counter medications, herbal therapies, supplements.
*Home monitoring of coumadin patients.
*Access ports and PICC lines. Shows proficiency with central lines by successfully drawing blood according to P&P. Shows proficiency with venipuncture by successfully drawing blood according to P&P.
*Assisting with in office procedures and ordering of oncology specific testing such as bone marrow biopsies, genetic testing, peripheral, and ancillary testing.
*Working closely with NGOC research staff on clinical trial guidelines and collection of research labs for patients enrolled in protocols.
*Checks patient insurance status prior to venipunctures for proper billing information.
*Assembles appropriate equipment prior to venipuncture, including choosing appropriate lab tubes.
*Measure and Improve Performance: Participates in improved performance for three preventive care measures. Participates in improving performance for three chronic care measures. Participates in implementing and demonstrating continuous quality improvement.
*Competently works in Moderate Complexity Lab processing.
*Knowledge of chemotherapy and other treatment plans. Ability to educate patients on potential side effects and outcomes. Ability to recognize side effects and take appropriate steps to notify provider.
*Maintain current knowledge of oncology-related medications, treatments, care processes, etc. Utilize Epic Beacon module appropriately to ensure complete and accurate documentation.
*Daily chart preparation that can include some scribing for physicians and APPs.
*Track and Coordinate Care: Tracks lab and imaging tests until results are available, flagging and following up on overdue results. Flags abnormal results, bringing them to the attention of clinician. Receives critical values notification from in house lab and brings them to the attention of the clinician immediately. Notifies patient's families of normal and abnormal lab and imaging test results. Gives consultant or specialist the clinical reason for the referral and pertinent information. Consistently obtains patient discharge summaries from the hospital and other facilities.
*Receiving and acknowledging physician orders (verbal & written) and enters them into Epic. Notifies physician of any discrepancies with orders. Entering treatment and therapy plans including chemotherapy, IV hydration, antiemetics, blood and platelets.
*Ability to obtain precertification for medications and procedures. Facilitate peer to peer discussion when necessary.
*Provide Self-Care Support and Community Resources: Provides educational resources to assist with self-management support. Develops and documents self-management plans and goals in collaboration with the patient and family. Documents self-management abilities and provides tools to record self-care. Counsels patient's families to adopt healthy lifestyle.
*Facilitate review of controlled substances with physician via Georgia and Alabama PDMP.
*Generates and transmits eligible prescription to pharmacies.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: See License/Certification Requirements
Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Supervision
*Occasionally uses assistance of a student in performance of task.
Position Responsibilities
Contact with Others: Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.
Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives.
Working Conditions: Moderate - (About 50% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk. Limited probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): Yes
Directly works with Patients less than 12 months of age: No
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity -- picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) -- determining temperature, texture, by touching: Frequent = 34% - 66% of the time
Hearing: Constant = 67% - 100% of the time.
Reaching -- above shoulder: Frequent = 34% - 66% of the time
