Job Description
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Falcons Fury Harley-Davidson Location!!
Responsibilities:
- Schedule service appointments and obtain customer and vehicle data prior to arrival
- Greet customers in a timely and friendly manner
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales, specials, or new merchandise to customers.
- Provide a complete and accurate written cost estimate for labor and parts
- Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
- Receive proper authorization before any repairs are performed
Requirements:
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Two years experience in dealership position
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General knowledge of vehicle mechanical operations
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Great customer service skills
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Strong work ethic and thrive in a fast-paced environment
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Active-listening and strong communication skills
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Ability to follow directions and willingness to learn
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Respect for teammates and a positive outlook
Perks & Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off, Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles, Parts & Service
- Free & Discounted Gym Memberships
- Travel Discounts on Hotels, Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company
Qualifications:
Additional Information
All your information will be kept confidential according to EEO guidelines.
