Description:
Seasonal Roles - Need an Entertainer Background
Backgrounds that can be considered/
• Movie Theater Background
• Public Speaking
• Amusement Park Characters or Ride Operators
• Theater Backgrounds
**Credit checks no longer required
**Candidates can start with cleared CRIM screen and pending DT results; No employment or education verification required**
World of Coca-Cola Character Performer - Entertainer- at Attraction
Bill Rate: #####
Position Overview:
The Guest Relations Mascot Character/Performer will represent World of Coca-Cola and will
engage guests throughout the Attraction by sharing knowledge about The Coca-Cola
The company, its products, and history. They are responsible for entertaining guests during live
shows, presentations, character meet-and-greets, and VIP Tours. The Mascot
Character/Performer will provide exceptional guest service to over one million guests
annually while enhancing brand image and supporting Company goals to consumers from
around the world.
Candidates must be able to work weekends, weekdays and holidays. Flexible shifts
varying between the hours of 9am and midnight.
Primary Responsibilities/Accountabilities:
• Provides exemplary guest service to all internal and external guests of World of
• Coca-Cola while performing the following activities: interacting with guests while in
costume, performing in character roles during shows and presentations, speaking to
large groups of guests at a time, providing access control, checking-in groups,
pulsing guest traffic into theaters or galleries, restocking/replenishing stations and
• delivering supplies, assisting guests with special access, and assisting guests with
wayfinding.
• Acts as a Brand Ambassador by consistently modeling and upholding The Coca-Cola
• Company Core Values while driving brand awareness and encouraging lasting
customer relationships.
• Facilities VIP Tours and School Group Tours, using scripts and talking points as
provided in the program guidelines.
• Performs energetically in front of diverse audiences while following show
choreography.
• Uses awareness of guest social cues to determine appropriate levels of interaction.
• Displays non-verbal communication skills to bring Coca-Cola Polar Bear to life.
• Evacuates guests throughout the building in an emergency and assists those needing
special assistance when appropriate.
• Maintains specified uniform appearance standards for Front of House presentation.
• Maintains a positive attitude and welcoming demeanor while in the presence of
guests and ambassadors.
• Monitors guests and surrounding areas for potential safety concerns or hazards and
adheres to World of Coca-Cola safety procedures.
• Works quickly as a team to help maintain the cleanliness of exhibits, galleries, and
theaters.
• Interacts with guests with differing abilities respectfully and appropriately,
• enforcing inclusion training provided by The Coca-Cola Company and World of Coca-Cola.
• Handles guest situations in a professional, quick, thorough, and respectful manner.
Completes all required training as assigned regarding Life Safety, Evacuation, PCI
• Compliance, and ADA.
• Adheres to all Company policies.
• Other duties as assigned by World of Coca-Cola Leadership Team.
Physical Requirements:
• Ability to perform indoors and outdoors in full costume.
• Navigates and works effectively in hot, dark, and confined costume environments.
• Ability to perform in a costume weighing approximately 50 pounds for up to 45
minutes at a time.
• Ability to lift, carry, push and pull up to 50 pounds without assistance.
• Continuous walking and standing for prolonged periods (6-8 hours).
• Regularly balance, stoop, kneel and crouch.
• Ability to climb/navigate multiple levels of the building via stairs or elevator.
• Continuous exposure to outside temperatures, including extreme heat or cold.
• Ability to work in noisy, crowded, and tight spaces.
• Visual Requirements: Has close vision, distance vision, depth perception, the ability
to adjust focus, and utilizing a video monitor to "see" and navigate crowds.
