JobID: 51169Position: Outbound Call Center Specialist (Contract)Reports To: Contact Center Team LeadJoin our team and make an impact by helping us grow our member base and provide exceptional service. If you're enthusiastic, driven and looking for an opportunity to represent Wider Circle as we work to connect neighbors for better health, we encourage you to apply today!Location: RemoteEquipment: ProvidedHours: Monday - Friday; 9-6pm ESTPay:$15-16/hr. + monthly bonus potentialPosition OverviewAs a Contact Center Specialist at Wider Circle's remote contact center, you will play a crucial role in connecting with current and potential members and to promote our programs. This entry-level position is ideal for individuals with strong verbal communication skills, a friendly demeanor, and a passion for helping others. Sales and customer service experience are a plus but not required. We will provide comprehensive training to ensure your success.Key ResponsibilitiesConduct outbound calls to prospective members, introducing them to our programs.Build rapport with members to understand their needs and effectively communicate our value propositions.Provide excellent customer service by responding to questions and concerns in a professional manner.Accurately document member interactions and update records in the outreach center database.Meet or exceed daily and monthly call targets and performance metrics.Collaborate with team members and supervisors to refine engagement techniques and strategies.Participate in training sessions to stay updated on product knowledge and call center best practices.QualificationsHigh school diploma or equivalent.Strong verbal communication skills with a persuasive and engaging style.Ability to work in a fast-paced environment and handle rejection with resilience.Basic computer skills for data entry and navigating call center software.Prior experience in sales, customer service, or telemarketing (preferred but not required).A positive attitude, willingness to learn, and commitment to achieving goals.A comfortable, distraction-free workspace at home to support your remote work responsibilities.Must be able to pass a drug screen, background check, internet speed test, and customer service assessmentsKey AttributesGoal-oriented and self-driven to succeed.Strong time management and organization skillsExperience successfully working in a remote environmentTeam player who thrives in a collaborative environment.Adaptable and able to handle diverse customer interactions.Strong problem-solving skills and attention to detail.#zr-repSeniority level Seniority level Entry levelEmployment type Employment type ContractJob function Job function OtherIndustries Staffing and RecruitingReferrals increase your chances of interviewing at Prestige Staffing by 2xGet notified about new Call Center Representative jobs in Dunwoody, GA .Atlanta, GA $51,000.00-$55,000.00 3 weeks agoRetail Customer Service II (20-34 hours) Customer Service Representative - Cigna Healthcare - Remote Sandy Springs, GA $16.50-$19.50 1 month agoCall Center Customer Service Representative Call Center Specialist (Customer Service) Associate - Customer Service Call Center Lawrenceville, GA $38,480.00-$38,480.00 2 days agoNorcross, GA $780.00-$1,125.00 2 months agoCall Center Representative - Tucker, GA (Hybrid) Customer Service Representative - October Start - Inbound Only Call Center Customer Service Representative Dacula, GA $40,000.00-$55,000.00 1 month agoHurricane Relief Call Center Representative Sales Call Center Agent (Cold Calling - Senior Market) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
